Sr Manager, Operational Excellence - Shockwave

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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Johnson & Johnson is hiring for aSr Manager Operational Excellence Shockwave to join our team located in Santa Clara CA.

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments. Ready to join a team thats pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

Shockwave Medial is recruiting for a Senior Manager of Operational Excellence Strategic Culture and Capability Management for the Global Operations and IT Organization. This role is based in Santa Clara California and will support Global Operations and IT. As a lead you will provide strategic direction and execution of the Capability building Communication Change Management Culture and Engagement of the Global and regional teams. The areas of responsibilities will be focused on overall efficiency effectiveness and performance:

• Functional Capability Management: Design and deliver programs to build employee skills that will enable the execution of the Global Strategy.

• Internal Communication and Change Management: focus on messaging cascading and alignment of the Global strategy at all levels of the organization. This communication will keep employees focused engaged and informed while helping the teams navigate change through transformation.

• OpEx Culture: focus on the development deploying coaching and performance tracking of the ideal Key Behavior to achieve the desired results for our business.

Essential Job Functions

Functional Capability Management

• Lead the design and strategic deployment of robust functional competency frameworks skill matrices and training pathways aligned with critical technical and operational processes

• Collaborate with leadership SMEs and BUHR to conduct comprehensive capability gap analyses identifying current and future skill requirements for operational excellence optimal culture regulatory compliance and technological/process advancements

• Develop and implement systematic approaches for capability assessment validation and continuous upgrading of critical tech/operational skills ensuring our workforce meets and exceeds industry standards forecasted requirements and emerging needs

• Design oversee and/or support programs that ensure the targeted development of functional capabilities translating identified gaps into actionable strategies for skill acquisition proficiency building and knowledge transfer within teams/functions

• Measure and report on the impact of functional capability development initiatives on operational metrics such as efficiency quality yield and cycle time using data to refine and enhance future interventions

• Build organizational capability beyond the OpEx team in deployment of improvement methodologies systems tools and practices in the organization (such as design for manufacturing Shingo systems/principles Lean problem-solving tools change management)

Communication and Change Management

• Develop and implement communication plans to articulate the vision progress and impact of strategic initiatives across all levels of the Global Ops organization

• Act as a change champion effectively communicating the why behind operational changes and fostering broad understanding buy-in and commitment

• Design maintain and lead the Visual Management System and communication tools.

• Facilitate cross-functional forums and communities of practice to promote knowledge sharing standardize best practices and break down silos across operational units

• Lead stakeholder engagement strategies to ensure alignment and collaboration between teams leadership and support functions in driving operational excellence.

• Serves as a SME for change management by leading facilitating and creating the capabilities to help teams navigate change.

• Develop and execute change management strategies that drive the adoption of new operational systems technologies and best practices ensuring sustainable behavioral shifts

• Act as a change agent support team and functional leadership in realizing organizational changes and influencing leaders without direct authority to enhance culture and behaviors

OpEx Culture

• Partner with BUHR in the development and execution of the engagement strategy for Global Ops

• Lead the development definition and evolution of the Principles and Key Behaviors that will enable Operational Excellence in partnership with business leaders.

• Lead cultural transformations of the business through the implementation and coaching of ideal behaviors and systems.

• Create and monitor all KBI (Key Behavior Indicators) throughout the Global Ops Organization ensuring continuous improvement and adherence towards Operational Excellence.

• Collaborate with BUHR/TA to enable attraction and recruitment of candidates that align with and enhance Global Ops culture and team dynamics.

• Establish and implement mechanisms for celebrating operational successes and learning from challenges reinforcing desired behaviors and fostering a positive proactive problem-solving environment

• Reinforce a culture where continuous improvement culture-enabling principles and a growth mindset are fundamental to functional processes and decision-making

• Leads development and implementation of culture-enabling strategic OpEx initiatives and other continuous improvement projects

Coaching

• Deliver strategic coaching focused on enhancing OpEx behaviors and capabilities across the function

• Partner BUHR and leaders to embed a coaching mindset empowering them to effectively develop their teams capabilities and foster a culture of accountability and continuous improvement

• Facilitate peer learning and mentorship programs within Global Ops teams to accelerate OpEx and culture-aligned skill development and foster a shared commitment to OpEx

• Facilitate/coach teams and individuals to apply culturally aligned principles and behaviors

Data-Driven Insights & Strategic Impact

• Establish and manage key performance indicators (KPIs) and analytics related to functional capability maturity cultural health and the direct impact on operational outcomes (e.g. productivity quality incidents waste reduction)

• Leverage advanced data analytics to identify correlations between competency levels cultural attributes and operational performance metrics providing actionable insights for effectiveness and improvement

• Develop reporting and visualization dashboards to communicate insights to leadership enabling data-informed strategic decisions regarding workforce and culture requirements and optimization (in partnership with BUHR as appropriate)

• Utilize predictive analytics to anticipate future technical skill requirements and cultural shifts proactively designing interventions to maintain a competitive advantage in the med tech landscape

Enable Operational Excellence & Continuous Improvement

• Support training and awareness of OpEx tools processes and methodologies

• Connect with enterprise OpEx organization: exchange knowledge/best practices benchmark identify and drive adoption of proven practices

• Challenge the status quo and identify and shape next wave business improvement opportunities (develop and present business cases to decision makers)

• Support workshops and initiatives that empower operational teams to identify bottlenecks streamline workflows and implement solutions fostering a sense of ownership and accountability for performance

Requirements

• This position will be located in Santa Clara CA

• Bachelors degree in engineering Science Business Administration or related fields required

• Masters degree preferred

• Certifications in Coaching Leadership Development Change Management or related fields preferred

• Experience: minimum 10-15 years of professional experience required with 8 years of experience in roles focused on Organizational Excellence

• Skills: Experience in driving organization transformation and cultural changes. Excellent data analytics data interpretation and problem-solving skills. Strong written and verbal communication including executive-level presentations. Familiar with business systems KPI and performance management tools. Advance facilitation and stakeholder engagement skills.

Travel:

• 25% domestic and international travel

An internal pre-identified candidate for consideration has been identified. However all applications will be considered.

Additional Information:

• The anticipated base pay for this position is $175950-$238050 annually.

• The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/performance year. Bonuses are awarded at the Companys discretion on an individual basis.

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance.

• Employees may be eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).

• Employees are eligible for the following time off benefits:

  • Vacation up to 120 hours per calendar year

  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year

  • Holiday pay including Floating Holidays up to 13 days per calendar year

  • Work Personal and Family Time - up to 40 hours per calendar year

• Additional information can be found through the link below. & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

  Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.

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