Security Site Manager - Chicago Loop - Outdoor Property
Security Site Manager - Chicago Loop - Outdoor Property
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Job Description
Overview
Do you want to take the next step in your security or operations career
Marksman-Titan Security Group is built on serving our clients and building careers just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support.
Named as a nationally recognized Top Workplace in 2024 and 2025 Marksman-Titans customized approach to security services will provide you with the opportunity to learn grow and succeed. Our core values of Commitment Service Integrity Drive and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career a culture of excellence and the ability to make a difference we want to talk to you!
We are hiring a Security Site Manager to join our team! The Security Director reports to the Portfolio Manager and is primarily responsible for supervising the day-to-day security operations of assigned Client sites.
Responsibilities
- Supervise the day to day operations of an assigned Client site
- Manage a team ofsecurity officers including participating in hiring /selection scheduling payroll training coaching development and support.
- Ensure the Client Site is provided with high quality security services to protect people and property.
- Build improve and maintain effective relationships with both client and employees.
- Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide excellent customer service.
- Ensure all required reporting and contract compliance requirements are met.
- Handle all escalated security issues or emergency situations appropriately.
- Develop staff in both technical and professional skills through performance management (coaching counseling disciplining recognition etc.).
- Provide the basis of a great work environment by treating staff with respect.
- Assure that employee grievances are heard and resolved (with assistance from the Titan Management as required).
- Effectively and accurately post all pertinent notices and communications to staff.
- Coordinate and/or conduct site-specific on the job training clientspecific training and annual refresher training for staff by adhering to Titans training standards.
- Reconcile logs shift responsibilities and patrols; review incident reports prior to submitting to client and coordinate preliminary investigations.
- Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
- Take a proactive role in communicating with client and meeting their needs: meet with regularly listen to issues and provide security and technical expertise and solutions. Ensure complete client satisfaction.
- Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
- Maintain access control procedures set by building management.
- Effectively utilize access control systems visitor management systems and CCTV systems as needed.
- Identify all tenants and/or visitors upon arrival.
- Ensure visitors and vendors are properly signed in prior to accessing the building.
- Observe departing personnel to guard against theft of tenant or building property.
- Monitor security cameras that are within the facility.
- Respond to incidents including property emergencies.
- Conduct general patrols of the entire property during various hours if required including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
- Ability to stand/sit/walk for extended periods of time.
- Assist tenants and visitors with directions and general business information.
- Clearly and accurately record data such as property damage unusual occurrences and malfunctioning of equipment to building and Titan management.
- Maintain clear accurate logs pertaining to people or property including packages.
- Provide excellent Customer Service to all parties encountered while on duty.
- Other duties as assigned.
Qualifications
Education and/or Experience: High School diploma or general education degree (GED) and 2 years prior satisfactory employment as a security supervisor or directly related experience. Military experience a plus. Must be at least 25 years of age.
Certificates Licenses Registrations:Valid PERC drivers license as applicable.
Language Skills: Must have the ability to read write speak and understand English. Bi-lingual considered a plus.
Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you.
Physical Demands:The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job.A list of thesejob duties is inclusive of but not limited to: candidates must be able to stand for extended periods of time; be able to lift push and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather.
Salary & Benefits: Compensation is between $56k - 58k / year based on experience plus paid time off medical insurance dental insurance paid holidays and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion.
EOE/M/F/D/V
#HP
Required Experience:
Manager
Employment Type
Full-Time
