Quick Lane Advisor
Quick Lane Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
If youre looking to join a high performing team that is a leader in the automotive industryWatertown Ford Chrysleris looking for you!
We strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated.
Every employee on the team is critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
As a Service Advisor you will own our customers experience in the QuickLane for Watertown Ford Chrysler. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
WHAT WE OFFER:
- 401K
- Medical and Dental
- PTO
- Paid Holidays
- Flexible work schedule
RESPONSIBILITIES:
- Oversee flow of QuickLane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
REQUIREMENTS:
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance.
- Clean driving record
We are anequalopportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
