ERP Technical Applications Team Lead - Hybrid

Join Community

Community Health Network was created by our neighbors for our neighbors. Over 60 years later community is still the heart of our organization. It means providing our neighbors with the best care possible backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all it means exceptional care simply delivered and we couldnt do it without you.

Make a Difference

Community Health Network is seeking an IT Solutions Team Lead who will assist leadership in leading a team within our ERP Solutions Department. This team will support our Community of Caregivers utilizing the Workday Platform in design and maintenance of integrations and our UKG Pro Workforce Management solution. This role will lead their team through the software life cycle from discovery to maintenance and support.

A day in the life of this role includes working alongside the team to support our Caregivers and solutions which keep our business running. Working directly with leadership to plan for coming projects address technology concerns and assist in transforming the future for solutions within your this role you will mentor your team and enable success through your experience in enterprise solution support. Build relationships with your business partners to grow trust in our solutions and help enable business processes optimizations and create solutions to our challenges.

Our Analyst Team Lead will become aknowledgeable authority in our ERP Solutions Workday Integrations and provide support to other teams and Community Health Network Caregivers as appropriate. This will be accomplished through defined methodology to independently perform software life cycle tasks. Consistently demonstrates effective communication and team building skills. These tasks may include planning system analysis design application building testing maintenance and support and completing or facilitating special project work. The Analyst Team Leads will also be a systems thinker understand the interdependencies of the applications they support understand performance improvement and project management methodologies and model those skills.

Candidates for this role should expect to be on-site once a week and as needed for leadership collaboration and team support.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting have excellent communication skills and a positive attitude toward problem-solving.

Bachelors degree in computer science or information systems or other technically relevant degree required.

In lieu of the above education requirements a combination of experience and education will be considered.

Five (5) or more years of application design implementation and support experience is required.

Possess prior experience of supporting large scale organizations with successful ERP implementation(s) strongly preferred.

Solution design configuration and support.

Solution user security setup and design.

Database structures report creationand query languages such as SQL.

Experience in data conversion data mapping data structures and data transfers.

Ability to lead project work through project management methodologies.

Ability to work collaboratively in a team environment with a strong focus on customer service and solution ownership.

Ability to work in a team environment consisting of technical and non-technical members.

Ability to manage software vendor accounts as a representative of Community Health Network for assigned solutions.

Present strong analytical and problem-solving skills.

Willingness to share knowledge and mentor other employees.

Assist in planning production roll-out and deployment related activities.

Excellent written and verbal skills including conducting/leading customer meetings conducting presentations and advising support and implementation team on technical issues.

Create and maintain documentation and standards.

Create and maintain thorough and complete technical documentation of all supported solutions.