Account Manager Team Lead

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Lets discuss the role

We are looking for a driven and strategic Account Manager Team Lead to head our sales efforts for non-grocery retail partners on Wolts online delivery this pivotal role you will lead a team of Account Managers & Account Specialists focused on growing and nurturing our existing retail partner base ensuring they thrive within the Wolt ecosystem and contribute meaningfully to our markets commercial success.

The role is responsible for building strong partner relationships optimizing performance through data-led consultation and ensuring the team meets and exceeds growth and revenue targets. The ideal candidate bringsextensive account management experience has worked with retailers that match our Ideal Customer Profile (ICP) and has a strong track record of successfully managing and developing high-performing sales teams in fast-paced tech-enabled environments.

What youll be doing

• Partner Growth Drive the commercial growth of existing retail partners by delivering strategic data-driven performance insights and top-tier consultation.
• Portfolio Management Oversee a portfolio of non-grocery retail partners ensuring value creation across all stakeholders: partners customers couriers and Wolt.
• Data Analysis Leverage your analytical expertise to assess merchant performance uncover areas for improvement and craft actionable insights.
• Process Innovation Test scalable solutions for partner collaboration evaluate impact and implement efficient workflows that deliver measurable results.
• Contract Negotiation Re-negotiate commercial terms with key partners to strengthen collaboration and long-term value.
• Team Leadership Set clear targets provide coaching and lead by example to empower your team to consistently deliver high performance.
• Team Well-being Foster a positive supportive work culture where people feel valued engaged and motivated to grow.
• Best Practice Advocacy Share expertise guide your team through structured consultation and champion operational excellence.
• Cross-Functional Collaboration Ensure smooth communication across functions to align goals and optimize partner performance.
• Interdepartmental Synergy Work closely with other teams within Sales and Merchant Services to streamline operations and share feedback loops.

Our humble expectations

• Experience Proven success as a Senior Account Manager or Business Developer within the Retail sector ideally in a fast-paced tech-driven environment.
• Analytical Thinking A strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale.
• Project Management Skilled in stakeholder management and process implementation with a structured approach to delivering impact.
• Communication Excellent interpersonal and business communication skills with the ability to influence and inspire diverse stakeholders.
• Leadership Demonstrated ability to lead coach and develop high-performing teams instilling motivation and accountability.
• Languages Fluency in both Greek and English is essential for success in this role.

What we offer

A Fun & Dynamic Work Environment Work with a supportive international team.

Career Growth Opportunities to learn and develop within Wolt.

Wolt Perks Discounts on your Wolt orders for restaurant and retail shops.

Health Insurance - Private health insurance is part of the compensation package.

Transportation - Company car provided for this role.

Work equipment - We set you up to success with our cutting-edge work equipment.

Next steps

If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going! Once applied a member of our Talent Acquisition team will be contacting you shortly in order to initiate the hiring process.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.