Product Owner - 360 Development Team
Product Owner - 360 Development Team
Posted on :
08-08-2025
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1 Vacancy
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Job Description
SoftPro is the nations leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF) SoftPros technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPros Headquarters is in Raleigh North Carolina.
SoftPro offers comprehensive health benefit offerings (medical dental vision disability etc) 401k and Employee Stock Purchase Plans with company matching as well as generous paid vacation time and paid parental leave. We have positions that are eligible to be 100% remote. Employees who live near our Raleigh NC Headquarters can choose to work a hybrid (office/home) schedule.
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2025 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 13 times since 2012!
What are we looking for
The SoftPro 360 Development team is seeking aProduct Ownerto join their Business Integrations team focused on third-party integrations with SoftPros premier title and settlement service solution. This position is located in Raleigh NC offices in a hybrid role..
General Description
The primary responsibility of the Product Owner is to develop requirements into stories and prioritize the Team Backlog to streamline the execution of product/project priorities. The PO has a significant role in quality and is the only team member empowered to accept stories as done. The role has significant relationships and responsibilities outside the scrum team including working with Product Management on product roadmaps and coordinating with development to maintain the technical integrity of the teams areas of ownership.
What will I do as a Product Owner at SoftPro on the 360 Development Team
Own your area of the product:
SoftPro offers comprehensive health benefit offerings (medical dental vision disability etc) 401k and Employee Stock Purchase Plans with company matching as well as generous paid vacation time and paid parental leave. We have positions that are eligible to be 100% remote. Employees who live near our Raleigh NC Headquarters can choose to work a hybrid (office/home) schedule.
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2025 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 13 times since 2012!
What are we looking for
The SoftPro 360 Development team is seeking aProduct Ownerto join their Business Integrations team focused on third-party integrations with SoftPros premier title and settlement service solution. This position is located in Raleigh NC offices in a hybrid role..
General Description
The primary responsibility of the Product Owner is to develop requirements into stories and prioritize the Team Backlog to streamline the execution of product/project priorities. The PO has a significant role in quality and is the only team member empowered to accept stories as done. The role has significant relationships and responsibilities outside the scrum team including working with Product Management on product roadmaps and coordinating with development to maintain the technical integrity of the teams areas of ownership.
What will I do as a Product Owner at SoftPro on the 360 Development Team
Own your area of the product:
- Maintain vision and clarity for your product area(s) as it relates to the overall product vision and mission.
- Ensure the right feature for the product integration is being built based off your understanding of the customers needs/wants.
- Build a deep understanding of all your product integrations and how they interact with the overall solution.
- Be able to demo any feature of any your product integrations to key stakeholders and or customers if needed.
- Review and approve all software changes made by development teams for your product integrations.
- Create stories that meet the DOR each sprint (100% each sprint).
- Review or create productintegrationdesign (lo-fi and/or hi-fi mockups) to ensure consistency for new features in your product integrations.
- Involve yourself in all phases of the product development lifecycle for each product integration.
Understand your customer:
- Research and understand the needs of your target customer base.
- Understand the basics of the title and escrow process.
- Organize calls and other interactions with your customers to identify needs and problems as well as to validate feature requirements and initial designs.
- Attend at least 1 customer onsite visit per year (as company travel policy permits).
- Be the voice of the customer to the development teams.
Own your backlog:
- Identify maintain improve and prioritize product backlog items for each product integration.
- Recommend when a feature or set of features is ready to ship with a bias toward frequent delivery.
- Hold backlog refinement with the team no less than once a week.
- Understand and use core agile concepts for writing good stories and for splitting large stories.
- Facilitate user story mapping exercises with your team when starting new features or quarterly planning.
- Build and keep a backlog depth of stories that follow the organizational DOR with a minimum of 2 sprintsof work ahead of planning timelines.
- Coordinate with product management and other key stakeholders to maintain a long-term product area plan.
- Forecast feature release dates and socialize those with key stakeholders.
- Work with customer-facing teams to understand the impact of defects and prioritize to ensure product quality and customer satisfaction.
- Work with product manager development team and architecture to identify and prioritize ongoing maintenance work to minimize future issues and take advantage of technical advancements.
Guide and influence your team:
- Motivate support and appreciate all members of your team.
- Consistently reinforce product vision customer goals and the why to your team.
- Embody and reinforce an agile mindset on your team by holding yourself and others accountable to maintaining agile methodologies. Call out inefficiencies provide constructive feedback and actively collaborate with all team members.
- Exhibit leadership skills as a part of a Scrum Team.
- Be the liaison between the team and the product manager stakeholders end-users business and customer
- Work with the product manager to ensure clear visibility into the work of the team
- Know your teams velocity and optimize for efficiency.
- Organize and lead meetings and presentations.
- Attend all team-related events and ceremonies including but not limited to stand-up backlog refinements mid-sprint reviews planning sprint reviews roadmap forecast and health check meetings.
What skills do I need to be a successful Product Owner at SoftPro
- Must have 3 years experience as a Business Analyst or a Product Owner or 3 years experience in the title and escrow industry.
- Excellent project management skills tobalance the demands and needs of several different productintegrations.
- Ability to multi-task meet deadlines work in a fast-paced environment.
- Must be able to quickly learn gather and demonstrate a thorough understanding of customer requirements for new product integrations.
- Must be a problem solver detail-oriented highly organized and results-driven.
- Experience with writing acceptance criteria (both high-level description and BDD).
- Proficiencywith Agile methodologies and participation in daily scrum and sprint planning meetings.
- Proficient with sprint management tools such as DevOps or Jira.
- Excellent communication (verbal and written).
- Receptive to feedback. Strong sense of awareness and responsibility to performing duties. Continuously seeks opportunities to improve.
- Experience with web development and web APIs.
Join us and live our Core Values
Deliver AMAZING Customer Service Be an AWESOME Teammate Adopt a Sense of Urgency Innovate to be Efficient Produce Quality Work Take Initiative Go the Extra Mile.
EQUAL OPPORTUNITY POLICY
FNF its affiliates and subsidiaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age disability protected veteran status national origin sexual orientation gender identity or expression (including transgender status) genetic information or any other characteristic protected by applicable law.
Employment Type
Full Time
Key Skills
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