Change Manager

Titan Technologies LLC (Titan) is seeking an experienced self-directed Software Change Management Specialist to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) III contract. As a member of our team you will help to assist USSOCOM Service Component Commands Theater Special Operations Commands (TSOC) and deployed forces in the delivery of a full spectrum of Information Technology (IT) services to operate and maintain information flow communications and connectivity globally.

As part of the SITEC-3 EOM Task Order we deliver critical IT Operations & Maintenance services across enterprise networks. Youll play a direct role in enabling secure 24/7 communications and infrastructure support for operators and mission teams worldwide. We are seeking a Change Manager who will lead and continuously improve the enterprise-wide Change Management process. Youll ensure that changes to hardware software and systems are introduced efficiently with minimal disruption to mission-critical services. This is a high-impact role interfacing with IT operations asset and configuration management and leadership stakeholders.

Duties and Responsibilities:

• Review and approve change classification schemas (impact priority risk) and authorization processes in alignment with Government requirements.
• Oversee the Request for Change (RFC) register tracking the status and documentation of all submitted changes including cost risk and security impacts.
• Manage the Forward Schedule of Changes (FSC) ensuring planned and approved changes are documented communicated and published to all relevant stakeholders.
• Monitor review and report on the results and effectiveness of implemented changes verifying they meet objectives and recommending follow-up actions if needed.
• Track RFCs through their lifecycleapproved canceled abandoned or completed.
• Facilitate Change Board meetings to review and coordinate changes; ensure proper representation per DoD policy.
• Collaborate with Asset Management to ensure Configuration Item (CI) updates are accurately reflected in the CMDB.
• Analyze change-related incidents and provide reports as required.
• Research recommend and support improvements and automation in change management processes.
• Develop maintain and enforce internal policies procedures training materials and compliance audits for change management.
• Provide training and guidance to teams and leadership on change processes and tools.
• Support the development and documentation of new or revised change processes.
• Continuously improve the Change Management Plan under Government direction.

Required Qualifications:

• A DoD TS/SCI clearance
• At least two years of previous hands-on experience working with Change Management.
• ITIL Foundations v4 certification

Preferred Qualifications:

• Security certification

Education:

• High School Diploma with 6 years of experience OR AA 4 yrs of experience OR BS 2 years of experience OR MS 0 years of experience

Clearance:

• Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information.

Company Description:

Titan Technologies LLC and our wholly owned subsidiaries TelaForce LLC and Titan Facilities Inc. design build integrate and manage innovative solutions and software applications. Our remarkable people working collaboratively under a shared vision have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing Consider Titan Technologies for the next step in your career journey and be part of an impactful team!

Titan is proud to be a Service-Disabled Veteran Owned Business.

Required Experience:

Manager