DUTIES:
- Responsible for assisting patients with collection of payments and/or general account inquiries.
- Daily depositing and reconciliation of all payments made directly to Cashiers office as well as other departments.
- Successful filing of hospital liens for self-pay patients when applicable.
- Petty Cash disbursement. Other duties as assigned.
- Responsible for accepting and accurately posting payments to patient accounts or in payment processing systems including credit cards or echecks.
- Assist visitors answering patient questions and/or complaints in a professional and courteous manner.
- Maintains Epic work queue compliance Job Standard 5: Accurately completes daily reconciliation.
- Accurately complete liens including check requests court documents and certified mail.
- Accurately maintains petty cash documentation including disbursements and requesting checks to replenish.
SKILLS:
- One year of experience in billing or collections for medical care/service and reconciling cash checks and credit card payments for depositing is required.
- Experience using cash register printing calculator and computerized billing/collections systems in a service industry is preferred.
- Experience in Microsoft Word and Excel is preferred.
EDUCATION:
High School diploma or equivalent is required.