Join our client as a Luxury Concierge Agent and become the trusted point of contact for high-profile clients seeking bespoke experiences. Youll craft tailored travel dining and lifestyle solutions ensuring every client moment is extraordinary. If you are resourceful service-focused and passionate about exceeding expectations we invite you to bring your expertise to our world-class concierge team.
What Youll Do:
- Serve as the main contact for VIP clients handling requests in Dutch/Flemish and English across phone email and chat.
- Coordinate exclusive reservations luxury travel and curated experiences based on individual client preferences.
- Offer expert recommendations on dining events shopping and cultural activities in Lisbon and beyond.
- Manage urgent and sensitive client requests with discretion efficiency and attention to detail.
- Deliver seamless personalized service from initial contact through to completion.
Your Skills & Experience:
- Native-level Dutch or Flemish with at least B2 English
- Experience in customer service hospitality travel or luxury services.
- Exceptional communication and problem-solving skills with a proactive and diplomatic approach.
- Enjoy working with international high-net-worth clients and delivering memorable experiences.
- Detail-oriented adaptable and comfortable handling complex and confidential requests.
Why Join Our Client
- Permanent contract with a supportive international team.
- 40-hour workweek with rotating shifts (Monday to Saturday 7:00 AM 9:00 PM).
- Competitive gross salary: 21500/year paid over 14 months plus quarterly performance bonuses.
- Hybrid work model after 3 months.
- Meal voucher card 30 monthly transport allowance and comprehensive health insurance (dental & optical included) after 6 months.
- Office based in central Lisbon
Remote Work :
No
Employment Type :
Full-time