Spanish Bilingual Care Coordinator
Spanish Bilingual Care Coordinator
Posted on :
07-08-2025
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1 Vacancy
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Job Description
This is a remote position.
Note: THIS ROLE IS OPEN TO COLOMBIAN RESIDENTS ONLY.
Schedule:
- Mondays to Fridays 9:00 am to 6:00 pm Harrington Park NJ USA Eastern time
- With 1-hour unpaid break
We are seeking a reliable detail-oriented and compassionate Virtual Assistant from Colombia to join our team as a Care Coordinator. The ideal candidate is fluent in English and preferably has a medical background or experience working in the medical department of a BPO this role you will serve as a key point of contact for patients ensuring they receive timely communication appointment scheduling and follow-up care.
This is a remote position that requires a professional proactive and patient-focused individual who can handle administrative healthcare-related tasks with discretion and care.
Key Responsibilities:
- Schedule and confirm patient appointments via phone email or scheduling platform
- Make follow-up calls to ensure patients are adhering to care plans and attending scheduled visits
- Provide reminders for upcoming appointments and address rescheduling needs
- Maintain accurate records of all interactions with patients in the system
- Coordinate with healthcare providers and departments to facilitate smooth patient experiences
- Respond to patient inquiries in a professional and empathetic manner
- Monitor communication channels (calls emails chat) for timely responses
- Ensure HIPAA compliance and maintain strict confidentiality of patient information
- Assist with other administrative support tasks as needed
Requirements
- Must be based in Colombia
- MUST HAVE A WINDOWS OS COMPUTER
- Fluency in spoken and written English is required
- At least 1 year of experience in a healthcare-related role or in a medical BPO department
- Strong communication and interpersonal skills
- Proven experience in scheduling and administrative coordination
- Knowledge of medical terminology and patient care processes is a plus
- Tech-savvy with proficiency in using tools like Google Workspace Microsoft Office and scheduling software
- Reliable internet connection and a quiet home office setup
- Ability to work independently manage time effectively and meet deadlines
- Strong attention to detail and organizational skills
Benefits
Independent Contractor Perks:
- HMO coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
ZR25970JOB
Must be based in Colombia MUST HAVE A WINDOWS OS COMPUTER Fluency in spoken and written English is required At least 1 year of experience in a healthcare-related role or in a medical BPO department Strong communication and interpersonal skills Proven experience in scheduling and administrative coordination Knowledge of medical terminology and patient care processes is a plus Tech-savvy with proficiency in using tools like Google Workspace, Microsoft Office, and scheduling software Reliable internet connection and a quiet home office setup Ability to work independently, manage time effectively, and meet deadlines Strong attention to detail and organizational skills
Employment Type
Full Time
Company Industry
Key Skills
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