Customer Service Representative
Customer Service Representative
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Job Description
Location: On-site Lafayette LA
Compensation: $12-15/hour (Full-Time)
Schedule: MondayFriday (8am-5pm); some weekends based upon request and availability
About the Role
Through exceptional customer service and great products we strive to deliver experiences that go beyond expectations and create raving fans. As a Customer Service Representative youll be at the heart of that missionworking with customers every day to deliver support that drives our growth.
What Youll Do
Deliver Friendly Personalized Support: Engage with customers via phone chat and email to answer questions resolve issues and guide them through their order experience.
Champion the Customer: Be the voice of the customer by reporting recurring issues sharing feedback and helping to improve internal processes.
Support Order Fulfillment: Monitor and manage pending orders to ensure they move smoothly through production and deliver on time.
Stay Solutions-Focused: Approach every interaction with optimism empathy professionalism and a drive to find the best outcome for our customer.
Go Above and Beyond: Look for opportunities to exceed expectations and create memorable experiences that build trust and long-term loyalty.
What Were Looking For
Strong communication skillsboth written and verbal
Friendly professional and customer-focused demeanor
Ability to multitask and stay organized in a fast-paced environment
Comfortable using computers order systems and CRM tools
A passion for helping people (golf knowledge is a plus!)
Required Experience:
Unclear Seniority
Employment Type
Full-Time
