Sr. Director, Group Property Management
Sr. Director, Group Property Management
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1 Vacancy
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
What this job involves - The Group Manager will serve as a key resource and authority on property management best practices policies procedures and industry trends with a top tech clients Property Management team as their direct reports. Reporting into the Account Director matrix reporting into PAM the Group Manager will work across multiple geographic regions to ensure consistent excellent performance drive operational efficiency lead the integration of our IFM and PAM teams bring industry research and analysis to the client and enhance the overall employee experience.
Essential Functions:
- Lead the PAM function for the client as the central point of contact across all markets providing an experiential approach which guides a differentiated property management experience resulting in client better care positioning us to grow our business.
- Provide in-market advisory support solutions and trends to enable the client to bring value to their owned portfolio where they operate as landlord.
- Work with PAM leadership in different markets to ensure integrated services across our PAM and IFM teams.
- Drive performance achieving and exceeding client KPIs holding team members accountable for delivering great results.
- Develop and maintain a deep understanding of property management operations including leasing occupant relations maintenance financial management and compliance. Regularly implement new consistent and best practices to ensure the client receives the highest quality PAM services.
- Maintain strong relationships with the brokerage community and bring that knowledge to the client
- Lead the team in managing the clients financials with transparency timely and accurate reporting and forecasting consistent with the clients and JLLs requirements.
- Serve as a trusted advisor and consultant to property management teams providing guidance and support on complex issues.
- Conduct regular property visits and audits to assess performance identify areas for improvement and implement corrective actions.
- Develop our people through training programs to enhance the skills and knowledge of property management staff.
- Collaborate across JLL service lines integrating where possible to develop and implement standardized policies procedures and best practices.
- Stay abreast of industry trends regulations and best practices and share knowledge with the broader organization.
- Apply new technology and data to drive change making tech data and AI part of our every day service delivery.
Competencies:
- Extensive knowledge of property management principles practices and regulations.
- Basic understanding of building operating systems.
- Extensive understanding of the supply base and how best to engage supplier partners to deliver the greatest value.
- Working knowledge of capital planning budgeting and forecasting project management facility management brokerage and agency leasing.
- Strong analytical and problem-solving skills.
- Ability to identify growth opportunities pursue those opportunities and grow our support of the client.
- Ability to navigate multiple service lines to drive cooperation and collaboration.
- Ability to reach into the firm to bring subject matter expertise.
- Excellent communication and interpersonal skills.
- Ability to build develop and work effectively with diverse teams across multiple locations.
- Strong organizational and time management skills.
Supervisory Responsibility:
- JLL Property Management staff in NYC Seattle (Kirkland Urban) and Chicago will report directly to the Group Manager. As other PAM assignments come into the clients portfolio those will be added to the Group Managers organization.
Work Environment:
- This position will require frequent travel to various property locations. The work environment may include both office settings and on-site property visits.
Physical Demands:
- The physical demands of this position may include walking standing and sitting for extended periods and occasional lifting and carrying of light objects.
Travel:
- Extensive travel (up to 50%) is required for this position.
Required Education and Experience:
- Bachelors degree in Business Administration Real Estate or a related field.
- Minimum 10 years of property management experience with a proven track record of success.
- Professional certifications in property and/or management (e.g. CPM ARM CFM FMP) are preferred.
- Experience using a property management accounting platform such as Yardi Kardin or MRI is required.
Estimated total compensation for this position:
196000..00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicants education experience skills abilities geographic location internal equity and alignment with market data .
Location:
On-site Chicago IL New York NYJob Tags:
Google JobsIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Director
Employment Type
Full-Time
