We are seeking a highly organized and customer-focused Housekeeping Manager to join our team in Mumbai India. As a key member of our hospitality management team you will be responsible for overseeing all aspects of housekeeping operations ensuring exceptional cleanliness standards and leading a dedicated team of housekeeping staff.
- Manage daily housekeeping operations for guest rooms public areas and back-of-house spaces
- Develop and implement efficient cleaning procedures and schedules
- Ensure compliance with health safety and sanitation regulations
- Recruit train and supervise housekeeping staff fostering a collaborative and motivational work environment
- Conduct regular inspections to maintain high cleanliness standards
- Manage inventory supplies and equipment ensuring cost-effective operations
- Handle guest complaints and feedback promptly and professionally
- Collaborate with other departments to enhance overall guest experience
- Prepare and manage departmental budgets
- Implement and monitor quality control systems
- Stay updated on industry trends and best practices in housekeeping management
Qualifications :
- 1-2 years of leadership experience in Rooms Division or related hospitality role
- Bachelors degree in Hospitality Management or related field preferred
- Proven experience in housekeeping operations preferably in a luxury hotel setting
- Proficiency in housekeeping management systems (e.g. Opera REX Royal Service)
- Strong decision-making and problem-solving skills
- Excellent organizational and time management abilities
- Demonstrated team-building and training capabilities
- Keen attention to detail and commitment to maintaining high standards
- Strong communication and interpersonal skills
- Knowledge of health safety and sanitation regulations
- Proficiency in budgeting and inventory management
- Ability to work flexible hours including weekends and holidays
- Adaptability to work in a fast-paced dynamic environment
Remote Work :
No
Employment Type :
Full-time