Job Title: Pharmacist-in-Charge & Branch Operations Manager
Location - Meru Kenya
Our client is hiring a Pharmacist-in-Charge & Branch Operations Manager who will lead the Meru branch operations from the ground up. This is a high-impact role responsible for the overall leadership and coordination of all branch functions ensuring strict compliance with the Pharmacy and Poisons Board (PPB) regulations and WHO Good Distribution and Storage Practices (GDP/GSP).
As the Pharmacist-in-Charge (PIC) and Qualified Person for Pharmacovigilance (QPPV) you will ensure product safety regulatory excellence and operational efficiency. You will also lead a multidisciplinary team across warehousing dispatch invoicing administration commercial sales and pharmacovigilance delivering service in line with the mission of Harleys to be the preferred provider of healthcare and well-being solutions in the region.
KEY RESPONSIBILITIES
Branch Operations Management: Lead and oversee all daily branch activities including warehousing dispatch inventory customer service and administration ensuring efficient operations budget adherence inventory integrity and alignment with the companys performance targets and governance standards.
Regulatory Compliance: Ensure full compliance with PPB and WHO GDP/GSP standards by implementing quality protocols conducting internal inspections managing audits training staff maintaining environmental controls and enforcing the companys SOPs and regulatory policies.
Pharmacovigilance & Drug Safety: Serve as the branch-level Qualified Person for Pharmacovigilance (QPPV) responsible for monitoring and reporting adverse drug events coordinating with the Head Office QPPV and fostering a culture of safety and compliance in line with national and internal drug safety requirements.
Coordination & Communication: Facilitate timely and effective communication across internal teams regulatory departments and external partners while escalating operational or compliance issues as needed and supporting senior leadership in executing branch and corporate priorities.
Requirements
QUALIFICATIONS & EXPERIENCE
Bachelors Degree in Pharmacy (BPharm) or equivalent from a recognized institution.
Must be a registered Pharmacist with a valid PPB practicing license.
Minimum of 8 years in the pharmaceutical distribution or operations with 3 years in a managerial or supervisory role.
Proven experience in pharmacovigilance and regulatory compliance is required.
Solid understanding of PPB regulations WHO GDP/GSP and pharmacovigilance reporting frameworks.
Familiarity with inventory management systems (ERPs/WMS) quality assurance and internal audit procedures.
Exceptional communication and presentation skills as well as strong analytical skills.
Proficient in CRM tools Microsoft Office ERPs and data reporting systems.
Only the best candidates will be shortlisted and contacted for an interview.