Cloud Adoption Manager, France

Oracle

Posted on : 06-08-2025

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1 Vacancy

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Job Location

Colombes - France

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 06-08-2025

Job Description

Description

Cloud Adoption is a newly-formed organization within EMEA Technology Cloud Engineering (TCE) group having the mission to increase customer consumption growth by driving fast activation nurturing an optimal ramp up and removing technical barriers.

Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs) the Cloud Adoption Manager will primary focus on the post-booking side of our customers lifecycle ensuring a successful and sustainable cloud consumption growth.

Does this pique your interest If so we hope to meet you!

Role and Responsibilities

The Cloud Adoption Manager will collaborate closely as needed with the relevant TCE teams to agree on specific activities and/or deliverables required in each of the accounts they are managing. The ultimate goal is to improve usage and usage growth of Oracle Cloud while also creating a robust customer experience across the entire cloud adoption lifecycle

Typical activities:

Drive a fast and smooth Customer activation

Strong focus on Activation for new cloud customers and/or workloads minimizing time to first value and accelerating consumption growth

Provide standard methodology guidance on the Landing Zone in alignment with our Workload Architects activities

Equip the customer with the relevant knowledge for early usage

Manage the customers Adoption Plan

Continuously monitor and review Adoption Plan with the customer to guarantee the progress according to their expectations facilitating the value realization

Monitor and predict consumption fluctuations define and execute corrective actions

Pro-actively monitor burn rates and provide consumption forecast

Assess churn risk (customer or service) and formulate mitigation plan

Detect and flag potential new workloads (to ACEs Account Cloud Engineers) or new implementation opportunities (to internal implementation services - LIFT)

Drive Go Live Assurance to guarantee success in this Critical Milestone for the customer

Provide Longer Term customer assistance on environment already in Production through Operations Monitoring and Optimization Advisory

Energize Customers interest by sharing information and facilitate connection with relevant Oracle activities

Share and/or recommend customer/ industry specific standard methodologies & content

Remove barriers

Assure progress and prompt resolution of SRs and escalations by engaging relevant teams and advocating for customers

Identify structural issues affecting customer use of Oracle Cloud and initiate conversations with relevant teams (Cloud Ops Product management Sales) to formulate a resolution plan

Act as a customer advocate for product features and requirements

Skills and Profile

To fulfill the role of a CAM we are looking for individuals matching the following profile:

Proven experience in Tech Cloud engineering roles with a track record of successful customer engagements.

Passionate about Technology with Breadth and Depth knowledge

Certified on OCI (or equivalent certifications from competition) minimum OCI Foundations Associate level

Solid understanding of competitive landscape hands-on experience with AWS GCP or Azure is a plus

IT Market Literacy - able to advise on technology standard methodologies by understanding the Cloud market trends and their impact on various industries

High Energy and social skills

Focus on Customer Centricity: Always looking to anticipate customer needs and offer the most relevant advice education or standard methodology. Enjoys customer success

Communication - Excellent communication and presentation skills with high degree of comfort speaking across all levels of management and IT roles

Project Management - It is knowledgeable of the most common PM methodologies and tools (ie. Prince2)

Focused on results to improve problem resolution & escalation management

Possesses strong listening and coordination skills to comprehend customers issues and work to resolve them. If vital engage other teams to ensure successful and speedy resolution

Analytical problem solver with keen problem-solving abilities strong task planning and delegation skills. Is Pro-active and demonstrates lateral thinking

Ability to identify and handle escalations

Customer Lifecycle awareness

Able to understand the customers existing IT landscape business requirements and their definition of success.

Position Oracle as a business partner by delivering value to functional through executive levels

Commercial business understanding

Partners with Sales Account Cloud Engineers Domain Specialist Workload Architects and LIFT teams to ensure customer success and predictable and sustainable consumption growth increasing forecast accuracy

Collaboration skills

Standout colleague with great networking abilities

Ability to work in (virtual) teams. To get a specific job done often requires working across various regions cultures and LoBs

Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success

Agent of Change driving creative and new customer engagements to convert our customers on the best cloud advocates

Qualifications

Career Level - IC3

Required Experience:

Manager

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Oracle

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Cloud Adoption Manager, France

Oracle

Job Description

Employment Type

Company Industry

Key Skills

About Company

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