Renewals Account Manager- Hybrid

We are looking for a recent graduate to become our new Renewal Accounts Manager. This is an exciting role within our Data Quality and Targeting business. Youll be responsible for retaining and expanding where possible our existing customer base through the renewal of annual software licenses. Additionally you will assist customers with any issues concerns and involve their Experian account manager and our tech support if required. You will maintain the relationship to ensure issues are resolved and we can safeguard the renewal.

This role is a great opportunity to gain experience in a dynamic sales environment. It will ideally suit a recent grad with a year or so post graduating commercial experience thats looking to expand their career and skills within a dynamic and growing Global Enterprise. Youll need to be enthusiastic and passionate about delivering high quality customer service at all times.

What youll be doing- Reporting to the Renewals Sales Manager

• Accountable for bringing in targeted renewal business on a monthly basis
• Demonstrate excellent product knowledge in order to qualify every opportunity
• Spot opportunities within existing customer base by cross selling and up selling during the renewal cycle
• On road visits with account manager (if required)
• Attending weekly STW (Sales Training Workshops)
• Understand and participate in performance management processes.
• Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business.

Qualifications :

More about you

• Demonstrated customer service experience
• Experience in a professional environment
• Problem solving skills and strong challenging skills
• Degree in a business or related subject

Benefits/Perks:

• Novated Leasing & Salary Packaging
• Great compensation package and bonus / commission plan
• Core benefits including Experian shares discount and wellness program
• Flexible work environment hybrid model
• Flexible time off including volunteer time off personal leaves and paid holidays
• 17 weeks of Paid Parental Leave family care leave and up to 5 days study leave

Additional Information :

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

#LI-Hybrid

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Remote Work :

No

Employment Type :

Full-time