The People Services Specialist is responsible for ensuring smooth execution of various HR operational tasks and services including employee movements benefits administration timekeeping while ensuring compliance with company policies. The role supports the HR Business Partners (HRBPs) and Centers of Excellence (CoE) by delivering efficient HR services ensuring a seamless employee experience and maintaining accurate HR data.
Employee Movements and Separation Management:
- Support employee movements such as promotions transfers and separations.
- Assist in managing the separation process including smooth offboarding and processing final settlements.
HR Data Management and Administration:
- Maintain employee records in the HRIS (e.g. personal data job history compensation details).
- Ensure employee data accuracy confidentiality and compliance with company policies and legal requirements.
Local Benefits Administration and Management:
- Administer local employee benefits programs including enrollment and claims processing.
- Ensure the timely and accurate management of statutory benefits such as SSS PhilHealth and Pag-IBIG.
- Manage company-managed loans and oversee the administration of Flexible Benefits (FlexBen).
Employee Assistance and Retention:
- Support the implementation of employee assistance programs to enhance work-life balance.
- Administer leave of absence (LOA) requests and other employee support programs.
Timekeeping and Payroll Support:
- Ensure accurate and timely timekeeping and attendance reporting using HR systems (e.g. Ramco).
- Prepare timekeeping reports for payroll processing and address timekeeping-related concerns.
HR Inquiries and Issue Resolution:
- Address and resolve HR-related queries from employees and managers adhering to Shared Service guidelines.
- Provide prompt support on HR issues such as payroll discrepancies benefit claims and timekeeping inquiries.
New Hire Onboarding:
- Assist in the execution of New Hire Onboarding orientations.
- Ensure completion of pre-employment requirements and system login credentials for new hires.
HR Administration
- Maintain employee records in the HRIS (e.g. personal data job history compensation details
- Ensure employee data accuracy confidentiality and compliance with company policies and legal requirements
- Process Improvement:
- Identify areas for improvement in HR processes and propose enhancements to streamline operations.
- Collaborate with HRBP CoE and other HR teams to implement changes and improve service delivery.
HR Policy and Compliance:
- Ensure all HR activities comply with company policies labor laws and statutory requirements.
- Assist with audits related to HR operations and ensure proper documentation is maintained.
Support for Site-Specific Engagement Programs:
- Assist in the implementation of site-specific engagement programs to enhance employee morale and workplace culture.
Food Safety
- Complies with quality Halal health and food safety policy standards and regulations of the company.
- Responsible for reporting problems related to Halal food safety & quality management system to identified authorities.
Other Tasks
- Actively participate in all company programs and activities under quality improvement safety & security sustainability corporate social responsibility risk management etc.
- Performs other tasks as may be assigned by the team leader.
Qualifications :
Education:
- Bachelors degree in Human Resources Business Administration or a related field
Experience:
- At least 3- 5 years of experience in HR with a focus on timekeeping benefits administration payroll and employee services.
- Experience with timekeeping and payroll systems is preferred.
Other Requirements:
- Strong knowledge of statutory benefits and HR compliance requirements.
- Excellent organizational multitasking and problem-solving skills.
- Proficiency in Microsoft Office (Word Excel PowerPoint).
- Ability to maintain confidentiality and handle sensitive information.
- Strong interpersonal and communication skills.
Additional Information :
Work condition:
- Full onsite
- Monday to Friday
#LI-CG1
Remote Work :
No
Employment Type :
Full-time