Clinic Manager
Clinic Manager
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$ 81883 - 87596
1 Vacancy
Job Description
Job Details
Description
At DAP Health we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider we deliver compassionate high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health wellness programs and beyond with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate innovative organization dedicated to making a meaningful impact in the lives of those we serve. If youre looking for a dynamic and purpose-driven environment we invite you to explore the opportunity to contribute to our mission.
Job Summary:
Under the supervision of the COO manages all administrative systems at the site including patient and paper flow. Oversees the day-to-day operations of the clinic as related to patients staff members and the facility; including personnel work schedules; and collects and approves timecards. Submits reports and ensures compliance with performance standards follows and implements policies protocols and procedures.
Supervisory Responsibilities:Medical Assistants Customer Service Representatives Care Coordinator Specialists
Essential Duties and Responsibilities:
Administrative Functions:
- Meet corporate performance standards and enforce corporate policies and procedures.
- Follows the direction of the Chief Clinical Officer regarding medical policies and procedures.
- Set expectations in full detail provide feedback in real time and maintain individual accountability of staff members through performance reviews outcome measuring and the development of their improvement plans.
- Train staff as necessary.
- Evaluate provider support staff and administrative employees in accordance with policies.
- Report inappropriate behavior and misconduct of other staff members.
- Recommends hiring and termination of employees.
- Attend meetings as required and participate on committees as directed.
- Hold monthly staff meetings and maintain agendas and minutes for all meetings.
- Submits a monthly TQM report with goals and plans for areas of improvement.
- Maintain control system to ensure that all medical records are complete accurate and timely including patients receipts case collections and all daily logs.
- Oversee the cash collection process and submittal in accordance with policies and procedures.
- Maintain Clinic Audit Ready at all times.
- Investigate resolve and report patient provider or staff complaint.
- Be present at the clinic during all operating hours especially as it relates to the critical opening and closing times.
- Resolve operating issues and problems.
- Support all administrative and support staff.
- Other related duties and tasks as assigned.
Staff Supervision:
- Responsible for collection and approval of timecards and benefit requests for staff under his/her supervision. Facilitates processing of payroll by submitting timecards and benefitrequests to the Accounting Department in the time frame prescribed by DAP Health Policy and the needs of the Department.
- Provides staff training as necessary and ensures compliance with new employee and annual training requirements.
- Evaluates staff performance either directly or in collaboration with co-management.
- Conducts employee corrective action improvement plans provides guidance and conducts annual evaluations.
- Responsible for ensuring staff compliance with all DAP Health policies and procedures and all applicable laws and regulations including HIPAA and OSHA.
Qualifications
Qualifications:
Required Skills/Abilities
- Effective interpersonal skills
- Excellent social skills professional demeanor and leadership
- Excellent organization maintain an organized workspace and time management
- Detail Oriented
- Excellent follow-up and follow-through
- Excellent communication skills both written and verbal
- Bilingual in Spanish/English preferred
Education and Experience
- Bachelors degree in healthcare administration business administration public health nursing or related field or equivalent experience
- Previous managerial or supervisory experience
- Proficiency in Microsoft Office
Working Conditions/Physical Requirements
- This position is (on-site at a DAP Health Clinic location
- Ability to lift up to 50 pounds and move from place to place
- Ensures compliance with policies and procedures related to safe work practices
Required Experience:
Manager
Employment Type
Full-Time
