Sr. Program Manager, Amazon Fresh [Hybrid Operations Team]
Sr. Program Manager, Amazon Fresh [Hybrid Operations Team]
Posted on :
06-08-2025
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1 Vacancy
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Job Description
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent world-class customer experience every time. We are looking for high-potential flexible innovative and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility strategic revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams
Join the Hybrid Operations team as a Senior Program Manager where you will be accountable for overseeing performance design and compliance across multiple 3P store this role you will collaborate with a wide range of internal and external stakeholders to lead high-impact programs focused on improving quality speed cost efficiency and overall productivity. With a strong customer obsession and sense of ownership you will analyze operational patterns identify disruptions and leverage data to drive informed decisions. The role requires a deep-dive mindset attention to detail and the ability to anticipate and act on data implications. You should be comfortable working weekends and traveling regularly to design launch and monitor store-level programs. You will lead a team of direct reports and be responsible for driving individual program charters to meet broader organizational goals. This role plays a critical part in enhancing customer experience optimizing cost expanding operational capacity and delivering continuous improvement through both product and process-led initiatives. Collaboration with leaders across Hybrid Ops Category Product Tech Last Mile Supply Chain Finance Central Operations (CO) ROW-BI and 3P seller networksat both national and regional levelswill be essential to success.
Key job responsibilities
and monitor multiple strategic workstreams across core operational functions such as Tech Product Deployment Sales & Operations Planning Supplies Management Analytics and New Initiatives.
with cross-functional stakeholders - Product Tech Ops Finance and Category teams - to implement scalable solutions that drive efficiency and enhance customer seller and associate experiences.
cost optimization strategies through data-driven planning and on-ground initiatives to deliver measurable impact on operational expenses.
and streamline S&OP processes across a large network of retail locations to support faster decision-making and improved fulfillment metrics.
and roll out real-time dashboards and reporting tools to improve visibility reduce manual efforts and support data-backed decision-making.
expansion efforts by coordinating with multiple stakeholders to support timely and compliant launches in new geographies.
operational excellence by identifying process gaps ensuring SOP adherence and leading continuous improvement projects across functions.
and develop high-performing teams by mentoring direct reports setting clear goals and promoting a culture of ownership and continuous learning.
to national-level projects focused on cost quality and productivity enhancements.
complex workflows by leveraging automation and tech tools enabling hands-off operations for partner and internal teams.
trust and alignment with internal and external partners to ensure seamless execution of daily and strategic initiatives.
- Graduate from any stream
- 2.7 years management experience in a manufacturing sales or distribution environment
- of 10 employees reporting in previous work place
- Communication skills - written and verbal
- MS Excel knowledge and hands on working experience with large data sets
- Graduate in Business Administration/ MBA from a reputed university
- to ERP operations dashboard and tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Join the Hybrid Operations team as a Senior Program Manager where you will be accountable for overseeing performance design and compliance across multiple 3P store this role you will collaborate with a wide range of internal and external stakeholders to lead high-impact programs focused on improving quality speed cost efficiency and overall productivity. With a strong customer obsession and sense of ownership you will analyze operational patterns identify disruptions and leverage data to drive informed decisions. The role requires a deep-dive mindset attention to detail and the ability to anticipate and act on data implications. You should be comfortable working weekends and traveling regularly to design launch and monitor store-level programs. You will lead a team of direct reports and be responsible for driving individual program charters to meet broader organizational goals. This role plays a critical part in enhancing customer experience optimizing cost expanding operational capacity and delivering continuous improvement through both product and process-led initiatives. Collaboration with leaders across Hybrid Ops Category Product Tech Last Mile Supply Chain Finance Central Operations (CO) ROW-BI and 3P seller networksat both national and regional levelswill be essential to success.
Key job responsibilities
and monitor multiple strategic workstreams across core operational functions such as Tech Product Deployment Sales & Operations Planning Supplies Management Analytics and New Initiatives.
with cross-functional stakeholders - Product Tech Ops Finance and Category teams - to implement scalable solutions that drive efficiency and enhance customer seller and associate experiences.
cost optimization strategies through data-driven planning and on-ground initiatives to deliver measurable impact on operational expenses.
and streamline S&OP processes across a large network of retail locations to support faster decision-making and improved fulfillment metrics.
and roll out real-time dashboards and reporting tools to improve visibility reduce manual efforts and support data-backed decision-making.
expansion efforts by coordinating with multiple stakeholders to support timely and compliant launches in new geographies.
operational excellence by identifying process gaps ensuring SOP adherence and leading continuous improvement projects across functions.
and develop high-performing teams by mentoring direct reports setting clear goals and promoting a culture of ownership and continuous learning.
to national-level projects focused on cost quality and productivity enhancements.
complex workflows by leveraging automation and tech tools enabling hands-off operations for partner and internal teams.
trust and alignment with internal and external partners to ensure seamless execution of daily and strategic initiatives.
- Graduate from any stream
- 2.7 years management experience in a manufacturing sales or distribution environment
- of 10 employees reporting in previous work place
- Communication skills - written and verbal
- MS Excel knowledge and hands on working experience with large data sets
- Graduate in Business Administration/ MBA from a reputed university
- to ERP operations dashboard and tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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