Solution Architect â Customer Platforms
Solution Architect â Customer Platforms
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Solution Architect Customer Platforms
Job No: 676767
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Permanent Full Time
IT
Pay Band 6
Design the architecture behind a smarter unified customer experience
Were seeking a Customer Platform Solution Architect to lead the strategic design and evolution of Suncorps Customer Data Platforms. This role is central to how we deliver personalisation at scale drive data integrity and enable seamless integration across marketing sales and service journeys.
Youll guide solution design across a range of modern integration and governance tools ensuring we have the right platform and data architecture to support current needs and future vision.
What youll do
- Architect the end-to-end customer and marketing data platform across CRM MDM Salesforce APIs and event-based systems
- Lead design of customer master data solutions including survivorship identity resolution and golden record logic
- Demonstrate expertise in architecting data solutions using platforms such as Redshift or Databricks with a strong command of advanced data modelling techniques.
- Enable data stewardship consent management and PII compliance through scalable architecture
- Support real-time integration between systems like Kafka MuleSoft and other enterprise applications
- Define platform patterns and guardrails aligned to strategic data models
- Create architecture views using ArchiMate methodology
- Collaborate closely with marketing engineering risk and governance stakeholders
- Coach and influence teams to enhance architecture maturity and promote customer-centric thinking.
What youll bring
- Deep solution architecture experience in Customer & Marketing Data Platforms CRM or enterprise integration
- Strong knowledge of customer data models hierarchical relationships and segmentation logic
- Experience with event-driven design (e.g. Kafka) data contracts and lineage tracking
- Comfort navigating complexity and leading cross-functional discussions with marketing compliance business and technology teams
- Experience in Data & Application Architecture including AWS services Databricks and Integration technologies
- Familiarity with security consent frameworks PII handling and governance best practices
- Clear communication skills and the emotional intelligence to influence across business and technology
If this opportunity sounds like the challenge you have been looking for please apply online today. For further information regarding this position please contact
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
Dont see a job for you
Dont see your dream job posted No problem sign up for job alerts and well let you know once something becomes available.
Sign Up TodayEmployment Type
Full-Time
