drjobs Apple Ads - Platform Operations Business Specialist

Apple Ads - Platform Operations Business Specialist

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Cupertino, CA - USA

Monthly Salary drjobs

USD 121300 - 213700

Vacancy

1 Vacancy

Job Description

Provide internal and external client support for Apple Ads systems and technical toolsInvestigate and solve technical issuesLead support issues by providing data and analysis to Operations Engineering and Product teamsMonitor analyze and report on support efforts to key internal partnersElicit feedback cross-functionally from Engineering Product Marketing and Data teams on technical requirements for issue resolutionsCoordinate ongoing cross-functional partner support meetings and advocate on behalf of the Apple Ads business and our Apple Ads customersAssist internal Apple teams with policy enforcement and management effortsPromote ongoing education for supported teams on internal tools and productsDevelop support content and implement training for internal partners


  • Experience (3-5 years) in Advertising Operations or similar customer support role
  • Experience in a customer support organization focused on customer satisfaction
  • Fundamental knowledge of ad operations and ad delivery services
  • Experience reviewing technical requirements documentation
  • Business level or better proficiency in Spanish or Portuguese
  • Bachelors Degree or equivalent


  • Ability to create and revise email communication quickly and articulate the message to partners
  • Ability to resolve challenges and prioritize workloads
  • Ability to work independently and with a team in a dynamic fast-paced environment
  • Well organized with exceptional attention to detail
  • Flexible to work with others in multiple time zones
  • Ability to identify and implement required actions quickly in order to accomplish goals eliminate roadblocks and create focus
  • Excellent communication skills (verbal visual and written) with the ability to interpret data and communicate clearly and concisely
  • Excel in a dynamic environment and function effectively in the context of ambiguity
  • Self-starter inquisitive and a propensity to socialize ideas and drive innovation
  • Search/Performance advertising experience is a plus
  • Developer relations experience is a plus

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

Department / Functional Area

Marketing

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.