ServiceNow Platform Developer, Employee Experience and Productivity
ServiceNow Platform Developer, Employee Experience and Productivity
Posted on :
03-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
In this role you will work directly with the process owners project Implementation/development teams ServiceNow product team production support team and multiple Infrastructure teams. You will provide in-house expertise in the matters of technical implementation end-to-end system landscape and application integration. You will be responsible managing projects from inception to closure. This includes but not limited to planning design requirements gathering/clarification managing team of developers risk/mitigation status reporting communication process and technical improvements. You will also be responsible for building a strong team of ServiceNow implementors for multiple ServiceNow include:Design & Development: Develop and implement custom workflows business rules and UI policies in the ServiceNow platform focusing on IT Service Management (ITSM) or Human Resource Service Delivery (HRSD) modules with focus on performance scalability and future & Customization: Configure and customize core applications like Incident Problem Change and Knowledge Management (ITSM) or Case and Employee Service Center (HRSD) to meet business Development: Design and implement integrations between ServiceNow and other enterprise systems using REST APIs. Implement variety of authentication protocols for integrations - oauth certificate based SSO custom tokensUser Support & Troubleshooting: Collaborate with stakeholders to troubleshoot and resolve any issues in ServiceNow applications ensuring optimal performance and user & Quality Assurance: Perform unit and functional testing for all configurations and customizations. Ensure quality standards and best practices are maintained in all development efforts. Analyze logs to identify performance bottlenecks ensuring that development is optimized for performance and Improvement: Collaborate with cross-functional teams to gather requirements and identify opportunities for process improvement and automation within the ITSM or HRSD Upgrades & Maintenance: Assist in ServiceNow platform upgrades ensuring minimal disruption to services and compatibility with existing : Create and maintain comprehensive technical documentation for all configurations workflows integrations and Communication: Work closely with business analysts project managers and other developers to ensure alignment on requirements and deliver high-quality Practices Adherence: Follow ServiceNow development best practices including code reviews version control and testing methodologies ensuring sustainable and scalable development.
- 6 years of experience building and supporting enterprise scale applications.
- 5 years experience in JavaScript HTML CSS and ServiceNows Glide API.
- 2 years experience with AngularJS or other frameworks used in ServiceNows Service Portal.
- BS or MS in Computer Science or relevant engineering degree.
- ServiceNow Application Developer certification is a plus.
- Configuration & Customization experience on various ITSM modules (Incident Problem Change Service Knowledge Asset etc) or HRSD modules (Case management HR service configurations EDMS Virtual Agent chat etc).
- Hands-on experience integrating ServiceNow with other third-party systems using REST SOAP or ODBC.
- In-depth understanding of ITIL processes or HR service delivery processes and how they align with ServiceNow functionalities.
- Ability to identify technical issues troubleshoot problems and recommend solutions with a focus on continuous improvement and innovation.
- Excellent verbal and written communication skills.
- Excellent analytical and problem solving capabilities.
- Good Collaboration skills and teamwork ethic.
- Attention to details and commitment to quality.
- Strong work ethic self-motivated and well-organized.
- Ability to perform under pressure and tight deadlines.
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
