Scheduling and Clinical Operations Coordinator
Scheduling and Clinical Operations Coordinator
Posted on :
02-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-08-2025
Job Description
Position Summary:
The Scheduling & Clinical Operations Coordinator is a dual-function administrative support role dedicated to maintaining efficient clinician schedules and ensuring the accuracy and compliance of patient medical records. This role supports both the Scheduling and Clinical Operations departments and is critical to optimizing clinician productivity and maintaining high standards for clinical documentation. The ideal candidate is detail-oriented organized and adept at working in a fast-paced healthcare setting. This is a full-time onsite role based in Crown Point IN.
Key Responsibilities:
Scheduling Support (50%)
Build and maintain monthly clinician schedules in collaboration with Regional Directors and Department Heads
Serve as a primary contact for scheduling updates and changes; communicate with clinicians and facility partners
Monitor facility needs and referral volume to adjust schedules and ensure optimal coverage
Coordinate gap coverage and maintain accurate contact information for facilities
Track patient forms and assist Operations with administrative support as needed
Escalate urgent scheduling or facility concerns to management
Participate in logistics coordination and facility communication
Chart Review Support (50%)
Review patient records for completeness consistency and accuracy
Audit documentation to ensure compliance with internal standards and regulatory requirements (HIPAA CMS etc.)
Update electronic health records and organize data in readable formats (primarily using Excel)
Identify documentation gaps or errors and report to appropriate clinical leaders
Provide support or training on documentation best practices as needed
Assist with clinical audit projects and present findings to leadership
Remain up to date on regulatory changes impacting medical record documentation
Required Qualifications:
High school diploma required; Associate degree or MA certification preferred
Minimum 2 years of experience in a healthcare setting; scheduling experience strongly preferred
Proficient in Microsoft Office Suite with advanced Excel skills
Experience with EHR systems and familiarity with medical documentation standards
Strong written and verbal communication skills
Demonstrated ability to prioritize and manage tasks across two distinct functional areas
Reliable transportation and valid drivers license
Able to pass background check and drug screening
Physical & Work Environment Requirements:
Primarily a sedentary role requiring extended computer use
Frequent interaction with internal and external stakeholders by phone video and in person
Office-based role in a professional temperature-controlled environment
Must be able to manage multiple priorities meet deadlines and maintain a high degree of accuracy
What We Offer:
100% employer-paid medical insurance for employees
$50000 in company-paid life and AD&D insurance
401(k) retirement plan
3 weeks (15 days) paid time off plus 7 paid holidays
Company-paid local and national SHRM membership
Company-paid attendance at local SHRM conference
A collaborative mission-driven work environment
Equal Opportunity Employer Statement:
This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by the Manager of Human Resources CHRO and Executive Leadership Team.
All GuideStar employees must be vaccinated against the flu. GuideStar follows all applicable laws; contactfor more information.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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