CRM and Sales Operations Assistant - Zoho
CRM and Sales Operations Assistant - Zoho
Posted on :
06-08-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Schedule:
- Mondays to Fridays 9:00 am to 6:00 pm Boston MA USA Eastern time (with 1-hour unpaid break)
- 40 hours per week
Job Description:
This is an exciting hybrid role that combines administrative excellence with active sales contribution perfect for a skilled professional who thrives in a dynamic environment. You ll be instrumental in managing the company s operational transition to advanced field service management systems while simultaneously driving business growth through strategic sales outreach. This position offers the unique opportunity to work across multiple business functions from ensuring seamless workflow management to generating new business opportunities. You ll have direct access to company leadership autonomy to make decisions and the chance to grow your skills while contributing to a company that s scaling rapidly and investing in cutting-edge systems.
Responsibilities:
- Manage and monitor systems during the exciting transition to Zoho FSM (Field Service Management)
- Oversee incoming service requests leads and job opportunities to ensure nothing falls through the cracks
- Strategically assign work orders and jobs to field team members for optimal efficiency
- Track and update job statuses ensuring smooth progression through the service pipeline
- Handle comprehensive file management email correspondence and calendar coordination
- Perform advanced CRM management and maintain accurate data systems
- Execute targeted cold calling campaigns to business owners restaurants and doctor s offices
- Conduct proactive outreach using carefully curated lead lists
- Generate detailed daily reports on sales activities and outcomes for leadership review
- Provide exceptional customer service support for all incoming inquiries
- Help maintain organizational excellence as lead volume increases with business growth
Requirements
- Proven experience with CRM systems (ZOHO HubSpot Salesforce or similar platforms) ZOHO is highly preferred
- Strong sales skills with confidence in high-volume cold calling and lead conversion
- Demonstrated ability to handle objections and rejections with professionalism and persistence
- Excellent customer service experience with outstanding communication skills
- Solid administrative background including file email and calendar management expertise
- Ability to work US Eastern Time hours with full availability during business hours
- Self-motivated and capable of working independently with minimal supervision
- Experience managing sales pipelines and lead qualification processes
- Professional phone presence and strong verbal communication skills
- Detail-oriented with excellent organizational and time management abilities
Benefits
Independent Contractor Perks:
- HMO coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
ZR25907JOB
Proven experience with CRM systems (ZOHO, HubSpot, Salesforce, or similar platforms) ZOHO is highly preferred Strong sales skills with confidence in high-volume cold calling and lead conversion Demonstrated ability to handle objections and rejections with professionalism and persistence Excellent customer service experience with outstanding communication skills Solid administrative background including file, email, and calendar management expertise Ability to work US Eastern Time hours with full availability during business hours Self-motivated and capable of working independently with minimal supervision Experience managing sales pipelines and lead qualification processes Professional phone presence and strong verbal communication skills Detail-oriented with excellent organizational and time management abilities
Employment Type
Full Time
Key Skills
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