Service Coordinator HVAC- Male Preferred
Service Coordinator HVAC- Male Preferred
Posted on :
02-08-2025
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1 Vacancy
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Job Description
Job Title: Service Coordinator HVAC
Location: Chennai
Experience: 4 to 8 Years
Industry: HVAC / Customer Support / Field Services
Employment Type: Full-Time
Job Summary:
We are seeking a highly skilled Service Coordinator with a strong background in HVAC.
Systems to join our team. The ideal candidate will have hands-on experience in customer
support possess in-depth knowledge of air conditioning installations and be capable of
coordinating field service operations efficiently. Fluency in English and Tamil is essential.
Key Responsibilities:
Act as the first point of contact for customers regarding HVAC service inquiries and
support.
Coordinate with internal teams and technicians to ensure timely and accurate installation
and maintenance of HVAC systems.
Conduct site visits alongside the technician team to understand customer requirements
and provide technical clarity.
Maintain detailed records of service schedules installation reports and customer
feedback.
Ensure seamless communication between clients technicians and the service
management team.
Address and resolve customer complaints or concerns promptly and professionally.
Monitor and follow up on service requests to ensure customer satisfaction.
Provide expert-level guidance in HVAC system functionality and support processes.
Requirements
Requirements:
4 to 8 years of experience in HVAC service coordination or support roles.
Strong background and understanding of HVAC systems installation processes and
service procedures.
Excellent communication skills in English and Tamil (both verbal and written).
Experience in handling customers managing expectations and providing technical
support.
Ability to work in coordination with the field service team and ensure smooth operations.
Willingness to travel to client sites for inspections installations and support.
Proficient in using MS Office and basic service coordination tools.
Preferred Qualifications:
Diploma or degree in Mechanical/Electrical Engineering or relevant technical field.
Prior experience working in HVAC service-based companies.
Knowledge of HVAC, Product Knowledge,
Education
Graduation and machine knowledge
Employment Type
Full Time
Key Skills
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