Control Manager - Outsourcing & Vendor Management

Join the Outsourcing and Vendor Management team supporting the International Consumer Bank

As an Control Manager - Outsourcing Vendor Manager (all genders) at JPMorgan Chase you will be working within a team responsible for Outsourcing and Vendor Management including Regulatory Interactions. You will be mainly accountable for outsourcing-related activities on behalf the International Consumer Bank. Given our culture of helping where the need arises you will collaborate across the business to help in the oversight and management of vendor and intra-group relationships as well as regulatory reporting deliverables. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change ensuring that the teams initiatives align with business goals.

Job Responsibilities:

• OverseeOutsourcing activities effectively including onboarding due diligence risk assessment and continuing vendor monitoring.
• Identifyand mitigate risks proactively addressing potential roadblocks and implementing contingency plans.
• Developexpertise across areas of outsourcing-related oversight governance and regulatory deliverables.
• Involveyourself in vendor contract negotiation and problem-solving to ensure favorable agreements.
• Buildand maintain strong relationships with vendors to foster collaboration and communication.
• Identifyand mitigate risks associated with vendor relationships as well as oversee and reduce costs associated with vendor services and products.
• Assistin representing the business in addressing and resolving any issues or disputes.
• AlignVendor Management strategies with organizational goals and encourage vendors to innovate and improve their offerings.
• Supportwith drafting regulatory papers metrics status updates and other reporting.
• Representthe business at relevant Outsourcing governance forums and implement and maintain effective coordination and collaboration with stakeholders.
• Actas the owner and subject matter expert of the Outsourcing and Vendor Management frameworks and assist in maintaining an Outsourcing Register across multiple entities.

Required Qualifications Capabilities and Skills:

• Demonstrated understanding and experience in compliance controls or operational risk.
• Ability to communicate with various stakeholder groups at different levels. As well as Capability to address and resolve issues or disputes in vendor relationships.
• Ability to analyze vendor performance data market trends financial information and ability to negotiate work closely with vendors.
• Experience in building and maintaining strong relationships with vendors.
• Skills in planning organizing and managing Outsourcing and Vendor-related projects.
• Experience in identifying and mitigating risks associated with vendor relationships.
• Understanding of financial principles and budgeting.
• Ability to align Outsourcing and Vendor management strategies with organizational goals.
• Familiarity with relevant technologies and systems used in Outsourcing and Vendor management.
• Experience in Outsourcing Vendor Management procurement supply chain management or related fields.
• Experience in change management and/or project management within an Agile environment.

Preferred Qualifications Capabilities and Skills:

• Effective interpersonal skills and ability to work across teams and geographic locations.
• Understanding of IT environments is a plus
• Understanding of the industry in which the organization operates.
• Self-starter and ambitious to develop in a fast-moving firmwide function.
• Planning prioritization and time-management skills.
• Good networking skills and initiative.
• Bachelors Degree or equivalent experience.

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