Lead Barista

As the Lead Barista at Kettle youll play a crucial role in shaping the daily experience of our guests by delivering exceptional coffee and customer service with style. You will be responsible for leading a dynamic team of baristas creating a fun fast-paced environment and upholding our high standards of quality and service. Youll serve up espresso drinks fresh pastries and sandwiches all while maintaining Kettles signature vibe of creativity and energy. If youre passionate about coffee food music and fun this is the place for you!

Responsibilities

• Ability to prepare and execute all food and beverage orders working collaboratively with baristas to ensure efficient service

• Oversees and leads Kettle team hourly schedules according to labor hours budgeted.  Emails weekly employee schedule each week according to deadline.  

• Onboards new employees meeting the new employees on day one providing training plans and administers uniforms and schedule.

• Acts with integrity honesty and knowledge that promote the culture values and mission of Auberge Resorts.

• Maintains a calm demeanor during periods of high volume or unusual events to keep the Kettle operating to standard and to set a positive example for the shift team.

• Anticipates customer and Kettle needs by constantly evaluating the environment and customers for nonverbal cues.

• Communicates information to Kettle Manager so that the team can respond as necessary to ensure customer and employee satisfaction.

• Assists with new partner training by positively reinforcing successful performance and giving

• respectful and encouraging coaching as needed. Provides feedback to Kettle Manager on partner performance during shift.

• Contributes to a positive team environment by recognizing challenges or changes in partner morale and performance and communicating them to the Kettle manager.

• Creates a positive learning environment by providing clear specific timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partners performance.

• Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Kettle operational policies and procedures including those for cash handling and safety and security to ensure the safety of all partners during each shift.

• Follows all cash management and cash register policies and ensures proper cash management practices are followed by the shift team.

• Provides quality beverages whole bean and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health safety and sanitation guidelines for all products..

• Utilizes operational tools to achieve operational excellence during the shift. Maintains regular and punctual attendance

Qualifications :

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.

• Meet Kettle operating policies and standards including providing quality beverages and food

• products cash handling and store safety and security with or without reasonable accommodation

• Strong multi tasking and organization skills.

• Ability to use Microsoft and Google software.

• Ability to speak in English and Spanish preferred but not required.

• Micros experience preferred 

• Ability to work a flexible schedule including weekends and holidays according to department needs.

Benefits Package

The comprehensive benefit package for this position includes paid time off sick and safe time Medical Dental and Vision healthcare plans 401(k) plans with employer contribution Health and Flexible Spending Account programs Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is May 19th 2024. However this position is often required year-round and its probable that it will be reposted in the future.

Additional Information :

Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Madeline Hotel and Residence is an Equal Opportunity Employer M/F/D/V. Madeline Hotel and Residence Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Madeline Hotel and Residence complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Remote Work :

No

Employment Type :

Full-time