Library Information Systems Manager
Library Information Systems Manager
Posted on :
02-08-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 81359 - 103870
Vacancy
1 Vacancy
Posted on :
02-08-2025
Job Description
Nature of Work
The Grand Rapids Public Library (GRPL) seeks a dynamic Library Information Systems Manager to lead its technology operations. This role oversees all Library systems software and technology infrastructureensuring alignment with the needs of patrons and staff. Responsibilities include managing acquisitions functionality training and strategic planning to support the librarys purpose to reflect and connect our community to trusted resources and each other.
The Library Information Systems Manager supervises the Information Systems Department reports to the Deputy Director and participates on the Executive and Management Teams contributing to organizational strategy and service delivery.
Examples of work:- Department Management:Leads and evaluates IS Department staff; responsible for hiring training performance management and scheduling; recommends updates to job roles to reflect evolving technology needs.
- Strategic Planning & Budgeting: Develops and executes a library-wide technology strategy to meet current and future needs; stays informed on industry trends to inform equipment procurement and budgeting decisions.
- Technology Implementation & Support: Leads cross-departmental implementation maintenance and user experience enhancements of all library systems; serves as technical lead and escalation point for troubleshooting system issues ensures secure documented and efficient IT operations; manages IT projects RFPs vendor relationships purchases contracts and budgets; collaborates with staff to deliver technology training and support that improves service delivery.
- Project Management: Organizes resources and timelines to deliver project outcomes. Effectively sets agendas and leads meetings with all stakeholders.
- Communication: Translates technical concepts for non-technical audiences; documents processes clearly. Communicates changes outages upgrades etc in a timely and accessible manner
- Customer Service: Sets and upholds technology support standards for staff and patrons.
- Decision-Making: Balances cost benefit and strategic priorities in technology decisions.
- Other duties as assigned.
Minimum Training and Experience
Required:
- Bachelors degree in Computer Science or related field and a minimum 2 years of IS/IT supervisory experience preferably in the public sector; or any equivalent combination of training and experience as determined by GRPL management
- Ability to communicate effectively in Spanish
Other Necessary Qualifications
Abilities
- Install and maintain hardware/software systems and related equipment
- Train staff in technology use
- Apply emerging tech trends to a library setting
- Maintain composure and sound judgment in a dynamic environment
- Establish and maintain positive working relationships with coworkers vendors professional associates and the public
- Make decisions in accordance with rules regulations and departmental practices and expectations
- Communicate effectively and professionally with diverse groups both verbally and in writing
- Lift up to 50 pounds and set up computer equipment
- Manage departmental budgeting and procurement
- Linux server administration (Ubuntu Debian)
- Windows and macOS client systems
- Apache MySQL PostgreSQL Google Workspace WordPress AppSheet
- Web and scripting languages (SQL AppsScript/JavaScript PHP HTML CSS Perl)
- Evergreen ILS or similar systems (preferred)
- Networking protocols firewalls VPNs wireless systems (Cisco preferred)
- VoIP systems preferably Asterisk
Other Information
Please note the following:
- A cover letter is required
- Applicants should attach a cover letter in PDF format that describes their interest in the position their interest in working at GRPL and how these interests connect with personal or professional goals
- All communication regarding this position will be done via email; it is your responsibility to ensure that your email address is up-to-date on your account profile
- To be eligible for this position you must apply through the City of Grand Rapids Job Opportunities page.
All inquiries related to this posting should be directed to:Grand Rapids Public Library111 Library St NEGrand Rapids MI 49503
GRPL proudly promotes diversity and inclusion in employment and strives to maintain a workplace culture where respect and positive recognition of differences are cultivated.
Grand Rapids Public Library provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race color religion gender gender identity sexual orientation age national origin veteran status disability height weight familial status marital status or any other characteristic protected by applicable law. GRPL will make reasonable accommodations for employees and job applicants with disabilities.
This applies to all terms and conditions of employment including but not limited to recruiting hiring transfer training promotion discipline termination leaves of absence compensation and benefits as well as work-related events and activities.- A cover letter is required
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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