Distribution Center Supervisor

IPEX is one of the North American leading providers of advanced plastic piping systems.

Our mission isto shape a better tomorrow by connecting people with water and energy.

We currently have anexciting opportunityas a Distribution Center Supervisor.

This role is based at our Distribution Center in Charlotte NC.

Job Summary

The Distribution Center Supervisor (DCS) is responsible for assisting in the management and development of a fast-paced distribution centre. The successful candidate will effectively assist in leading a professional distribution team in continually meeting the changing demands of our industry and our customers. The DCS is responsible for meeting the needs of our customers and our corporate objectives. The DCS is responsible for coordinating the preparation of all outgoing/incoming shipments and ensuring order accuracy while maintaining good customer service assist in directing the storage and handling of products and inventories and in ensuring proper documentation of all incoming outgoing and warehoused material.

The primary area of responsibility is both the warehouse and the Yard. The DCS will work in collaboration with other departments to ensure the success of the DC operation.

Principal Responsibilities

• Coordinate with the shipping team to ensure all orders are shipped on time and meet IPEX shipment service and quality standards;
• Monitor workbench software to prevent service failures
• Audit shipments to ensure accuracy
• Monitor efficiency and balance workload to expedite customer orders
• Ensure inbound receivings are processed in a timely manner (Company standard of 36 48 hours)
• Investigate and resolve customer complaints and communicate feedback to distribution center employees to ensure that corrective and preventative measures can be taken in the future;
• Responsible for leading and coordinating activities of warehouse and yard staff as well as responding to requests and resolving any issues;
• Provide feedback to the distribution center manager about warehouse and yard employee performance issues and feedback to employees through performance reviews;
• Responsible for time and attendance tracking
• Responsible for conducting investigations related to Health & Safety / HR and providing appropriate field for hourly employees
• Setting employees goals yearly manage employee performance reviews
• Improves staff performance by motivating mentoring counselling and disciplining employees
• Ensuring the safety of staff
• Responsible for checking loads to ensure health & safety and C-TPAT compliance
• Assist the distribution center manager in the recruiting and orientation process for new warehouse/yard employees. Will be responsible for new hire training
• Address immediate packaging issues
• Work with logistics for transfers and purchase orders
• Review employee start up inspection sheets
• Assist in the development of and promote the different aspects of health & safety;
• Ensure inventory accuracy through periodic cycle and physical counts. Conduct inventory checks when necessary. Investigate any inventory shorts (missing material) and initiate any correction
• Hold monthly safety and employee meetings
• Assist in ensuring the DC follows all internal practices such as but not limited to TMS Supply Chain Security program SOPs company standards etc.
• Ensuring the yard is orderly / Warehouse and ensure stock is stored in its assigned locations (pipe and fittings)
• Coordinate with DC Operators to ensure plant production is up to distribution standards and all product is received and put away efficiently
• Do a regular inventory of all packaging and warehouse supplies and maintain sufficient stock to ensure continuous operations

Qualifications & Experience

• Completion of a high school diploma or practical equivalency and several years working experience in a distribution/warehouse environment
• Minimum two years in a supervisory role
• Health and Safety and First Aid Training certificates is an asset
• Good working knowledge of Word Excel and Outlook and Solid understanding of MS Office suite (Word Excel Outlook)
• Experience in a RF and SAP environment would be an asset
• Forklift driving experience is an asset.
• Applicants must successfully pass a C-TPAT background check.
• The successful candidate must undergo a criminal record check.

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and upon request will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicants accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation please contact HR at

#LI-MD2

#IPEXUS