Q-commerce Sales Support Specialist (They/She/He)
Q-commerce Sales Support Specialist (They/She/He)
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Job Description
If youre here its because youre looking for anexciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries. Every year 200k merchants generate over 4B in sales through our platform and over 20M customers get their goods delivered in minutes.
Together we revolutionize the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.
What makes our ride unique
Our strong culture and non-vanilla personality.
A Talent House.
Our commitment to being a force for good.
We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.
YOUR MISSION
Q-Commerce is the second biggest category inside Glovo. We are currently building a strong team to re-invent how consumers buy their groceries and any other product in their city making it more convenient and easy than ever.
Be a key role in developing the Q Commerce Groceries Vertical in Poland that consists of top MFC & discounters. Analyze partners operational performance support account managers in daily tasks and own new stores expansion processes. Make shopping via Glovo app a real and convenient alternative to visiting the stores.
THE JOURNEY
- Establish excellent relationships with Glovos partners through consistent and proactive communication identifying their needs and building engagement (Partner meetings and business reviews).
- Be responsible for our partners business performance analyze their main KPIs set up stores in the Sales Force and amend data in the system. Track and report performance metrics.
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow develop and make a difference.
- Get feedback from our partners and translate it into product marketing and operations improvements.
- Stay abreast of industry trends competitor activities and market conditions to identify new opportunities for business growth.
WHAT YOU WILL BRING TO THE RIDE
- Strong analytical and problem-solving skills - you understand complex client needs and tailor solutions accordingly.
- Excellent communication and negotiation skills - you know how to influence and build long-term relationships.
- Youre comfortable working in a high-growth and high-performance start-up environment.
- Experience in Sales Account Management environment and/or Business Consultancy - is a plus!
- Youre comfortable reaching out to partners making calls and pitching solutions.
- You have Polish proficiency and a very good command of English.
We are always looking for the best candidates so if you think you would be a good fit we would love to hear from you!
Individuals representing diverse profiles encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.
We believe driven talent deserves:
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings!
- Free Multisport Card.
- The freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year and personal days off.
- 5 extra days of holidays.
- Spanish or English classes.
- Enhanced parental leave.
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and checking out our Linkedin and website!
Required Experience:
Unclear Seniority
Employment Type
Full Time
