Quality Assurance Officer
Quality Assurance Officer
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Job Description
The Financial Crime and Quality team ensures that within Superannuation Operations GROW meets the highest standards of quality and complies with AML/CTF obligations on behalf of our clients.
Responsibilities:
- Assist in the development implementation and monitoring of quality assurance processes and procedures.
- Conduct reviews of internal processes to ensure compliance with service level agreements client requirements and regulatory standards.
- Analyse and report on quality metrics identifying trends and areas for improvement
- Collaborate with operations and training teams to facilitate quality assurance training and best practices
- Support the preparation of documentation for quality assurance activities including reports and audits.
- Assist in the coordination of corrective actions and follow-up on quality/continuous improvement initiatives.
- Provide support to other team members where skill gaps exist support cross skilling of yourself and team members.
Additional Information :
Why youll love working at GROW
- ME Days - Take an additional 3 days of leave off per year for wellness!
- Birthday Leave - Take an extra day off per year on your birthday!
- Employee Share Option Program - our success is your success!
- Parental Leave we provide 10 weeks and support growing families by covering Superannuation contributions for the Primary Caregiver (regardless of gender)!
- Community give back days - organised by us!
- Learning & Development Budget - up to $500 per year to use on your own development!
- Hybrid Work Arrangement - We have a true hybrid arrangement!
- Exciting Discounts - Think movie tickets gift cards & even electronics
Looking for a job can be stressful and we dont want you agonising over the wording of your cover letter so dont include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you dont meet every single requirement but you feel inspired to join our mission we encourage you to send in your application. You never know you could be the perfect person to join our team!
We are a Circle Back Initiative Employer we commit to respond to every applicant
Why youll love working at GROW
- ME Days - Take an additional 3 days of leave off per year for wellness!
- Birthday Leave - Take an extra day off per year on your birthday!
- Employee Share Option Program - our success is your success!
- Parental Leave we provide 10 weeks and support growing families by covering Superannuation contributions for the Primary Caregiver (regardless of gender)!
- Community give back days - organised by us!
- Learning & Development Budget - up to $500 per year to use on your own development!
- Hybrid Work Arrangement - We have a true hybrid arrangement!
- Exciting Discounts - Think movie tickets gift cards & even electronics
Looking for a job can be stressful and we dont want you agonising over the wording of your cover letter so dont include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you dont meet every single requirement but you feel inspired to join our mission we encourage you to send in your application. You never know you could be the perfect person to join our team!
We are a Circle Back Initiative Employer we commit to respond to every applicant
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
