Medical Case Manager (Healthy Aging)

Position: Medical Case Manager (Healthy Aging)

Classification: Non-Exempt

Reports to: Client Services Manager/HRSA Project Director

Location: Colorado Health Network; Denver CO

Starting Salary: $24.04 per hour (3 years or less experience)

$25.19 per hour (3 years of experience)

Position Summary:

Working in consultation with CHN Client Services and Healthy Aging Programs (HAP) staff the Medical Case Manager (Healthy Aging) will provide individualized comprehensive case management and advocacy services to older (50 years old or older) people living with HIV/AIDS. This position is partially funded by the Human Resources & Services Administration (HRSA) 2022 Ryan White HIV/AIDS Program Special Projects of National Significance Program Initiative.

COVID-19 Information: It is an essential function and business necessity of the job that all employees are vaccinated and that all new hires will be required to be vaccinated within four weeks of hire. CHN requires proof of vaccination as this is a business necessity of the job. CHN will discuss reasonable exemptions for medical and religious purposes. If CHN considers making an offer of employment CHN will inquire about vaccination status at that time including whether the new hire currently has COVID-19 or has COVID-19 symptoms.

Essential Job Functions:

• Provides specialized Case Management based on levels of acuity to a caseload of assigned clients 50 years old or older.
• Maintains ongoing proactive contact to assess and monitor clients physical cognitive and psychosocial status and needs through personal visits telephone and written contacts.
• Conducts comprehensive intake and needs assessments to identify client needs including but not limited to:
  • Access to healthcare and the clients ability to self-manage and actively participate in healthcare both HIV and age-specific.
  • Adherence medication and medical treatment
  • Short term and long term housing needs
  • Income stability including employment and/or retirement needs as well as eligibility for public benefits (SSI SSDI Medicaid Medicare etc.)
  • Mental health and substance abuse issues using program specified assessment tools.
  • Food and nutrition
  • Risk reduction counseling
• In tandem with the HRSA Aging Services Lead and Coordinator as well as with clients or their designated/appointed caregivers develops strategies and goals through Individual Wellness Plans and iCHANGE care coordination plans to meet identified needs and improve health outcomes. Maintains timely Individual Wellness Plans according to program policies.
• Assist with processing of emergency financial requests.
• Maintains quality and timely session documentation on all client interactions as well as referral to and follow-through with iCHANGE intervention.
• Collects service eligibility documentation in a timely manner according to program policies.
• Assess caseloads on a regular basis to determine potential changes in client acuity. Inactivates cases based on services usage according to program policies and in collaboration with the Healthy Aging Program staff.
• Collaborates and coordinates services with other HIV/AIDS and aging service providers and community agencies.
• Identifies internal and external resources to meet client needs and refers clients accordingly.
• Assists in training and educating staff and iCHANGE personnel on the use of geriatric screening and assessment tools as well as integration of tools in workflow processes and procedures.
• Coordinates/Attends Case Conferences with CHN Housing team CHN Behavioral Health team CHN Prevention team CHN Healthy Aging Programs and other community providers as needed.

This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.

Preferred Qualifications:
2 years case management experience and training or 3 years Promotora experience preferred. Must be able to work in a diverse setting with diverse populations including sexual orientation. This is an ideal role for a professional with relevant knowledge of the field of aging and HIV/AIDS as well as the provision of Care Management services. Furthermore the candidate is passionate about working with older adults and people living with HIV/AIDS is a tenacious and creative problem-solver able to bring optimism about what is possible for our client population. Spanish language proficiency and multicultural experience strongly preferred.

Education:
Bachelors Degree in Social Work Human Services Public Health Gerontology and/or a related field or equivalent experience required; candidates with lived experience can substitute educational background. Candidates who are actively pursuing more education or have hopes to pursue additional education are encouraged to apply.

Software Utilized:

Experience working with basic office and database computer programs including familiarity with Microsoft Outlook Word Excel Access SharePoint and social media outlets required.

Knowledge Skill and Ability:

Previous experience in the development of evidence based trainings and facilitation is highly preferred as well as excellent communication client relations and case management skills. The appropriate person will be highly organized and detail oriented. This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement; professional integrity; research ethics and cultural competency. Must demonstrate accuracy efficiency and excellent organizational skills. Must demonstrate effectiveness in the following areas: task management; teamwork; time management; and communication with teams managers clients and company consultants.

Material and Equipment Directly Used:

Works with standard office equipment including computer work station printers copiers scanners and fax machine. Works with word processing software spreadsheet applications and presentation software. Communicates with clients and vendors using the telephone e-mail the Internet and fax.

Physical Demands and Work Conditions:

Works in an office environment. Will travel to offsite locations. Regular weekly and monthly reimbursable travel required. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding and using a telephone and other office equipment.

As employees of a charitable organization all CHN staff share the responsibility of serving as ambassadors for the organization in the community. This can be achieved by fostering the development of relationships with potential constituents/donors as well as by participating in CHN events/activities in a way that is meaningful to each employee.

General Benefits Description:

We offer full-time employees a comprehensive benefits plan that includes: Health Insurance Dental Insurance Vision Plan 403(b) Legal Shield FSA Life Insurance EAP Long-Term and Short-Term Disability.

About Us:

Our employees are the most valuable asset we have. We celebrate and encourage applications from those with lived experiences as it relates to this job posting. The collective sum of the individual differences life experiences knowledge inventiveness innovation self-expression unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture but our reputation and CHNs commitment to the communities we serve.

All applicants and employees who are drawn to serve the mission of the Colorado Health Network will enjoy equality of opportunity and fair treatment as we embrace and encourage our employees differences in age color disability HIV status ethnicity family or marital status pregnancy sex gender identity or expression language national origin physical and mental ability political affiliation race religion sexual orientation socio-economic status veteran status substance use history genetic information prior protected activity and other characteristics that make our employees unique.

How to Apply

Please visit the below link to apply. Please include a cover letter.

All offers of employment are subject to the completion of a criminal background check.

Colorado Health Network is an Equal Opportunity Employer (EOE).

If you have any questions please contact Human Resources at

Application deadline: Open Until Filled