Infrastructure & Service Program Director
Infrastructure & Service Program Director
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Job Description
Job Summary:
The Infrastructure & Service Program Director is responsible for leading planning and delivering complex infrastructure programmes across multiple workstreams. This role is responsible for the both delivering and overseeing the execution of large-scale projects ensuring they are completed on time within budget and to scope. The role requires strong leadership cross-functional coordination strategic planning and stakeholder engagement skills across a global organisation.
Key Responsibilities:
Programme Leadership:
Lead and coordinate infrastructure programmes from initiation to closure aligning delivery with organizational goals and regulatory requirements.Project Oversight:
Oversee a portfolio of infrastructure projects (e.g. data centers ITIL Tooling implementations cloud migrations upgrades identity access security operations) in line with our Programme Governance practicesGovernance & Compliance:
Establish programme governance structures risk management frameworks and compliance tracking in line with internal and external standards and be a key advocate of standardisation across our projects.Stakeholder Management:
Engage with senior stakeholders vendors contractors and internal teams to manage expectations resolve issues and provide regular status updates.Budget & Resource Management:
Develop and control budgets allocate resources efficiently and monitor programme financials to ensure cost-effective delivery.Change Management:
Manage organizational change impacts associated with infrastructure improvements ensuring smooth transitions and stakeholder adoption.Team Leadership:
Mentor and lead a team (matrix) of project managers and specialists fostering a culture of excellence collaboration and accountability.
Qualifications :
Required Qualifications and Skills:
Proven experience (8 years) in infrastructure programme and project management in a global environment
Strong understanding of IT infrastructure and security operations (on-prem/cloud).
Certification in project management (e.g. PMP MSP PRINCE2) is strongly preferred.
Demonstrated experience with budgeting procurement contract negotiation and vendor management.
Excellent communication leadership and problem-solving skills.
Experience with project management tools (e.g. MS Project Jira Smartsheet OnePlan).
Desirable Attributes:
Familiarity with sustainability and ESG considerations in infrastructure.
Ability to work in fast-paced high-stakes environments.
Skilled in data-driven decision-making and reporting to executive leadership.
Working Conditions:
Hybrid/onsite work depending on project requirements.
May involve occasional travel to project sites or regional offices.
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
