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Associate Client Manager Employee Health & Benefits
Our not-so-secret sauce.
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Associate Client Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
A day in the life.
As an Associate Client Manager on our Employee Health & Benefits team youll provide client service by resolving claims billing and eligibility issues. Youll work collaboratively with the Strategic team on larger accounts ensuring timelines and deliverables are met and service issues are addressed promptly. Youll also support the development of client benefit packages and marketing strategies.
Your routine tasks include coordinating with the Client Manager Strategic and Consultants on client strategies maintaining project trackers and building positive relationships with HR Benefits and Payroll. Youll run benchmarking reports ensure accurate data entry and guide support teams in preparing coverage proposals including cost and benefit analyses.
Youll assist with preparing client presentations formatting agendas and handling some content and printing. Additionally youll request and review plan documents and contracts from carriers saving these in the client folder and working with Compliance as needed.
Youll gather necessary documents like census data risk forms and invoices for RFPs and with guidance complete RFP forms to initiate the process. Lastly youll help coordinate or prepare materials for Open Enrollment.
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
These additional qualifications are a plus but not required to apply:
We know there are excellent candidates who might not check all these boxes. Dont be shy. If youre close wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources professional and personal development opportunities and fulfillment through meaningful work.
Some benefits included in this role are:
To learn more about a career at MMA check out our website or flip through our recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Required Experience:
Manager
Full-Time