Junior Support and Projects
Junior Support and Projects
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Job Description
Lets build the future together!
We are more than 400 professionals dedicated to the design and manufacture of KNX home automation products for homes hotels and buildings. Our more than 19 years of solid experience currently position us as one of the most innovative international manufacturing companies with a presence in 120 countries around the world
Working at Zennio means working in a young international and high-performance technology company that offers an ideal environment for those who want to have a real impact on the growth of an organization and wish to take on challenging projects. It also means teamwork a good atmosphere and camaraderie!
In close collaboration with the project manager you will learn how to provide technical consultation to our customers and executing projects for the implementation of Zennio solutions. This will be done according to established procedures to enhance customer satisfaction. But dont worry well invite you to come to Spain for a couple of months to teach you everything you need to know. Well cover the expenses!
You will become a master in:
- Project Programming: Confirm and validate technical specifications with the customer program and document the project to deliver a functioning and tailored solution.
- Collaboration with the Operations Team: Set up sample rooms according to customer needs to demonstrate the proposed solution effectively.
- Technical Support: Handle technical inquiries and resolve questions throughout the project/product lifecycle to ensure an optimal customer experience.
- Active Reporting: Identify project needs and report them to the project department to continuously improve products solutions and programming systems.
- Leading Integrations: Execute integrations with local software in collaboration with the HQ team and foster partnerships with other industry partners.
- Updating Work Procedures: Revise and optimize work procedures to facilitate the onboarding of new team members.
- Technical Consultation for the Sales Team: Support the sales team with programming possibilities to ensure the solutions offered during the sales process are feasible.
- Conducting Beta Tests: Test new products and solutions to ensure they meet customer requirements before being included in new releases.
Prerequisites:
- Bachelors Degree Masters in Engineering or an equivalent degree in a technological field (Industrial Engineer Mechanical Telecomunications Electronics...).
- KNX knowledge.
- Knowledge in DALI.
- Knowledge of network configuration.
- Basic Linux knowledge.
- Spanish proficiency would be a plus.
The advantages of working at ZENNIO
Fixed annual salary variable
Permanent contract.
Dental Insurance Disability insurance and Health insurance. 401(k Matching)
This is a Hybrid work role with a combination of work from home and work from office.
Work-time flexibility.
Excellent work environment.
Special employee discounts: you too can live in a smart home!
Welcome pack: feel the Zennio brand from day one with our coolest merchandise.
Paid time off
Ready to create your own journey Sign up now and well call you!
Employment Type
Full Time
