AI Systems Engineer

Why PlayStation

PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.

AI enablement Engineer

Speciality Accent : Agentic Systems Engineer

About the Role

As an Agentic Systems Engineer on our GenAI Enablement team youll design implement and maintain autonomous AI agents and workflows that drive productivity helpers self-service tools and intelligent orchestration across our game-development operations and end-user platforms. Youll partner closely with AI Architects ML Engineers MLOps and product teams to translate high-level use cases into reliable secure and scalable agentic solutions.

Key Responsibilities

• Agent Architecture & Design
  

  • Define and prototype multi-step agent workflows (e.g. retrieval-augmented generation tool chaining decision logic).
    

  • Select or extend appropriate agent frameworks (e.g. LangChain LlamaIndex custom orchestration layers).
    

• Integration & Orchestration
  

  • Build connectors and adapters for internal services (APIs data stores CI/CD pipelines monitoring systems).
    

  • Implement workflow orchestration using Airflow Dagster or similar tools.
    

• Performance & Reliability
  

  • Optimize agent throughput and latency including caching strategies parallelism and load balancing.
    

  • Instrument agents for observability (logs metrics tracing) and set up alerting for failure modes.
    

• Collaboration & Enablement
  

  • Co-author reference implementations code samples and agent playbooks for internal developer consumption.
    

  • Conduct internal workshops and office hours to familiarize partner teams with agent patterns and standard methodologies.

• Security & Guardrails
  

  • Develop safety filters rate-limits and policy enforcement layers to prevent misuse or unsafe behaviors.
    

  • Collaborate with Ethics & QA teams to integrate bias detection and fallback strategies.

Required Qualifications

• Bachelors or Masters degree in Computer Science Engineering or related field.
  

• 3 years of software engineering experience with 1 year specifically building AI-driven or workflow-orchestration systems.
  

• Hands-on expertise with agent frameworks (e.g. LangGraph Autogen AG2 or other major frameworks) and building custom implementations

• Strong in Python skills and familiarity with web frameworks (FastAPI Flask) for building service APIs.
  

• Solid understanding of distributed systems principles task queues and message brokers (e.g. Celery RabbitMQ Kafka).
  

Preferred Skills & Experience

• Prior work with LLMs (GPT LLaMA Claude) and retrieval-augmented generation techniques.
  

• Experience with orchestration platforms (Apache Airflow Dagster Prefect).
  

• Knowledge of Kubernetes Docker and Infrastructure-as-Code (Terraform CloudFormation).
  

• Familiarity with monitoring and observability tools (Prometheus Grafana ELK stack).
  

• Strong communication skills and a track record of creating technical documentation or developer tutorials.
  

Nice to Haves

• Prompting & Content:
  

  • Expertise in prompt patterns UX writing and version control for prompt assets
    

• Quality & Ethics:
  

  • Test automation frameworks tailored to LLM outputs
    

  • Bias & fairness assessment tools and methodologies
    

  • LLM-specific evaluation metrics (BLEU METEOR) and human-in-loop review processes

Why Join Us

At PlayStation we believe in encouraging a collaborative and inclusive environment where everyone can contribute to their fullest potential. Our team is composed of hard-working individuals who are dedicated to crafting memorable gaming experiences. Youll have the opportunity to work on world-class projects surrounded by passionate colleagues who encourage and support one another. Together we can achieve outstanding results and make a lasting impact on the gaming industry.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.