Redress Coordinator
Redress Coordinator
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Job Description
- Full Time Fixed Term Position (ending 30 June 2027)
- $101378.00 per annum Super Salary Packaging
- Primary location in Adelaide CBD (with travel to additional metro sites)
About RASA
Relationships Australia South Australia (RASA) is a not-for-profit secular community organisation helping people to overcome difficulties and bring about positive change in their lives. We offer services for families couples and individuals of all ages backgrounds and abilities. To find out more about RASA go to .
Who we are looking for
Join a passionate team making a real difference in the lives of people impacted by institutional childhood abuse. This is a unique opportunity to lead a vital service support a dedicated team and work at the forefront of trauma-informed and culturally respectful practice across South Australia.
To be successful in this role you will:
- Tertiary qualification (AQF Level 7) in Social Work Psychology or related discipline or demonstrated knowledge and competencies appropriate to the work.
- Extensive experience working with complex client matters.
- Experience in trauma informed practice.
- Experience in leadership and understanding of service provision.
It would be a bonus if you:
- Experience in community engagement.
- Experience working with individuals couples or families in a therapeutic context.
- Experience in delivering clinical supervision.
What you will be doing
The Coordinator is responsible for the delivery of the Redress Support Service (RSS) and the teams provision of timely and seamless access to trauma-informed and culturally appropriate services that support people who experienced institutional childhood sexual abuse to engage in the National Redress Scheme.
- Support the Manager Trauma Services in ensuring the program delivers high quality effective case management support to clients.
- Provide organisational and practice supervision to Caseworkers around their day-to-day practice and requirements reporting serious client matters case reviews and time-management.
- Be responsible for allocation of new clients to caseworkers and efficient management of the client allocation list including managing the tasks allocation system for Redress staff to best support clients post application submission to address the waitlist.
- Lead collaborative responses to complex client matters ensuring client safety through evidence-based practices including universal holistic screening and risk assessment utilising the Detection of Overall Risk Screen (DOORS) tool and Restorative Practice approaches to achieve client outcomes.
- Provide senior clinical support to Caseworkers assist with developing their skills and knowledge in facilitating access to services and promoting a safe and respectful space for all clients and staff.
For more information you can read the full Position Description.
If this role is what you are looking for wed love to hear from you.
Enquiries: Any enquiries can be addressed toLuci Lovelock at.
This job ad will close on Monday 4 August 2025 at 5pm.
Required Experience:
IC
Employment Type
Full-Time
