Head of Parcelshop

Were looking for an ambitious and strategic Head of ParcelShop to lead the growth and performance of Evris Out of Home (OOH) network - spanning 10000 shops and a growing estate of lockers. This is a high-impact leadership role where youll define our long-term OOH strategy develop new propositions and lead a team responsible for our independent shops corporate partnerships and locker operations.

This is more than just an operational leadership role - its an opportunity to shape the future of how millions of customers interact with our network. If you thrive in a fast-paced data-driven environment can build strong internal and external partnerships and have experience running large national networks - we want to hear from you.

This is a great time to be joining us! We are growing year on year with ambitious plans for future growth and we would love to give you the opportunity to grow with us!

Interested Take a look below to understand what youll be doing as Head of ParcelShop:

• Set the long-term OOH strategy aligned to Evris five-year plan.
• Join up Locker and Shop strategies to deliver a unified customer-first experience.
• Use data and market trends to inform strategic decisions and remove barriers to growth.
• Lead three teams: Network Development ParcelShop Admin and the field-based Network Team.
• Manage day-to-day relationships with independent shops corporate partners and Post Office branches.
• Oversee the expansion of our locker estate including identifying new locations and partnerships.
• Own and manage the OOH P&L including cost efficiencies consumables and handling fees.
• Oversee systems and processes for compliance performance tracking and payment.
• Collaborate across IT Product Sales and eCommerce to deliver the OOH roadmap.
• Drive change at pace while managing risk and ensuring minimal disruption to the network.
• Lead new service development and capacity planning to meet future demand.
• Inspire and lead a large dispersed team with clear goals support and direction.

Still interested Great News! We are looking for:

• Degree in a relevant field (e.g. Supply Chain Logistics Business STEM) preferred.
• Proven track record in logistics or parcel delivery with deep understanding of OOH or Carrier operations.
• Strong financial and budget management skills.
• Demonstrated success in strategic design and implementation.
• Experience in managing change large-scale programmes and C-suite stakeholder engagement.
• Strong leadership and team development skills with experience leading large cross-functional and remote teams across national networks.
• Commercially focused with a constant drive for performance improvement.

At Evri we know we only grow if our people do too. Thats why were committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. Were on a journey to better represent the customers we serve around the UK. Were committed to removing barriers and ensuring that every person at Evri is valued for who they are and what they bring to our business.

We are Evri. Where everyone is welcome.

Were excited for the future. Lets deliver it together.

Every parcel every person every place every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone everywhere. And were doing that by offering the most convenient way to send receive and return parcels without costing the earth.

Whether its a customer sending a present to a friend a marketplace trader shipping in bulk or a major retailer such as John Lewis asos or Next weve got it covered. With our team of 30000 couriers thousands of local ParcelShops and a growing network of hubs and depots across the country we safely get parcels from A to everywhere.

And its not just customers and retailers who trust us. Weve won loads of industry awards over the past few years including gongs for IT innovation and our green fleet.

But we wouldnt be the biggest dedicated parcel delivery company in the UK without amazing people. Were a friendly ambitious and diverse bunch united by a passion for delivering the best customer experience. We have great opportunities throughout the business so take a look to see where you might fit in. We cant wait to hear from you.