Student Services, Coordinator

This position will provide specialized coordinated and centralized support that advances the units undergraduate student academic support persistence and degree attainment and career and academic advising efforts. The incumbent will analyze problem solve collaborate communicate and connect students with academic support resources university-wide. They will communicate and coordinate with various internal and external partners within Boise State and community organizations. This position will also provide scheduling & coordination for the departments peer advising team and provide for their ongoing training and professional development.

The Department of Psychological Science at Boise State University is dedicated to excellence in undergraduate education offering a diverse and personalized learning environment. Students collaborate with renowned faculty to explore psychological issues develop critical thinking skills and gain new perspectives through research and inquiry. This experience prepares graduates for success in graduate school or a career with a bachelors degree.

Fully competent and productive professional contributor who applies acquired job skills policies and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

60% of Time the Student Services Coordinator must:
Create and implement academic and career planning curriculum for current transfer and non-traditional student orientation second-degree seeking student orientation and Bronco Day recruitment.
Hire train and supervise department peer advisors
Partner with various campus departments including COAS advising to create a smooth advising transfer process and support for major and minor students.
Create and implement curriculum for the student advising team and supervise their interactions with students
Create implement and analyze assessment of all the departments advising and student support programming
Maintaining department website managing WordPress forms as needed and serving as liaison to COAS Advising on all major students needs

35% of the Time the Student Services Coordinator must:

Managing communication between the department and students including creating and
distributing weekly email newsletters to Psychology majors Psychology minors and Family
Studies minors
Maintaining and updating the Departments Canvas site to align with the departmental
website on information for our majors and minors
Liaising with instructors of professional development course series
Supervision and oversight of the Student Center
Collaborating with the department Business Operations Coordinator and student interns
Completing Boise States mandated FERPA training and maintaining privacy and ethical
handling of sensitive student data.

5%: Perform other duties as assigned.

Ability to lead and work collaboratively with others
Ability to professionally represent Boise State University
Ability to speak to large audiences. Excellent verbal written and interpersonal skills
Ability to manage multiple tasks simultaneously
Ability to effectively develop publication materials (both print and electronic) manage office websites intranet online reservation system all Microsoft Office programs select Mac software etc.

Bachelors Degree and 2 years of professional experience or equivalent relevant experience.

Preferred Qualifications:

Academic advising experience
Educational background in psychology
Experience working directly with undergraduate students
Wordpress experience