Service Coordinator
Service Coordinator
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Job Description
Job Title: Service Coordinator Custom Glass Projects
Location: Largo FL (On-Site)
Employment Type: Full-time
About the Role
Were looking for a highly organized and proactive Service Coordinator to join our team and manage the behind-the-scenes flow of our custom glass projects from design approval to installation.
This is not a glass-cutting or field role its about keeping every job on track by managing communication between our design production accounting and install teams. Youll be responsible for tracking job details identifying missing parts or documentation confirming measurements and specs and ensuring nothing falls through the cracks before we send a crew out to a home.
If youre someone who thrives on managing a lot of moving pieces and making sure every detail is handled before it becomes a problem this might be the perfect role for you.
What Youll Do
- Coordinate all service-related admin for custom glass projects
- Review job files designs and drawings to ensure accuracy before scheduling
- Track missing parts hardware or changes and communicate with production or accounting as needed
- Serve as the point of contact between office field crews and vendors for updates and clarifications
- Schedule installations and service work ensuring installers are fully prepared
- Maintain organized documentation for each project (designs approvals part orders etc.)
- Assist with customer updates and follow-ups on scheduling or rescheduling
- Work closely with accounting to flag job changes that affect billing
- Update project management or scheduling systems (e.g. Asana Excel PDFs)
- Be proactive when work is slow look ahead for missing info gaps or delays to solve early
- What Were Looking For
- 2 years in a service coordination scheduling or administrative support role
- Experience managing logistics or projects with multiple moving parts
- Comfortable reading job specs work orders and digital drawings
- Tech-savvy with Microsoft Office Excel PDFs; familiarity with Asana a plus
- Strong communicator written verbal and follow-up
- Highly organized and able to juggle competing tasks without letting things drop
- Construction or trades experience is a plus but not required
- Most importantly: You care about doing things the right way and keeping the team informed
- Work Environment
- Hours: 8 AM 4 PM (flexibility around schedule)
- Team-oriented family-owned business with a reputation for quality
- Paid holidays PTO
- Retirement plan after 6 months
- Pay based on experience and skills
Job Type: Full-time
Pay: $65000.00 - $75000.00 per year
Ability to Commute:
- Largo FL 33773 (Required)
Ability to Relocate:
- Largo FL 33773: Relocate before starting work (Required)
Work Location: In person
Employment Type
Full Time
