Customer relationship office - CRO
Customer relationship office - CRO
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Job Description
Key Responsibilities:
Make outbound calls to prospective customers from the provided database or leads.
Promote products/services and explain their features and benefits.
Generate and qualify leads through cold calling and follow-ups.
Schedule appointments and product demos for the sales team.
Maintain and update customer database and records in CRM tools.
Handle customer queries in a professional manner and resolve complaints where possible.
Achieve daily/weekly/monthly targets as assigned.
Requirements
Requirements:
Minimum 2 years of experience in telecalling telemarketing or similar roles.
Excellent communication skills in Hindi and English (regional languages will be a plus).
Confident persuasive and good at handling rejections.
Must have a laptop/desktop and a stable internet connection.
Knowledge of CRM tools and MS Excel will be an advantage.
Responsibilities: Lead Generation II Cold Calling Data Sourcing Call Existing and Potential Customers to Inform, Convince and bring deals for B2B sector. Develop and Sustain Solid Relationships With Customers to Encourage Repeat Business Good Working Knowledge In System And MS Office Documentation
Employment Type
Full Time
