Technical Service Manager #ESF1556
Technical Service Manager #ESF1556
Posted on :
30-07-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 85000 - 100000
Vacancy
1 Vacancy
Posted on :
30-07-2025
Job Description
Top reasons to work with for my client:
- Our client operates internationally and is known for its focus on innovation in printing services.
- Invests in employee growth through training programs mentorship opportunities and career advancement initiatives.
- Excellent benefits
- Autonomy in the work place
- Well liked management
Lets talk and discuss!
What you will be doing: Technical Service Manager
- Lead the technical interface between the company and key customers in the wide web flexographic and gravure printing segments.
- Oversee technical support activities managing customer relationships and ensuring successful product implementation and performance.
- Drive technical excellence support business growth and ensure high customer satisfaction through expert service delivery and collaboration.
- Manage and lead technical support for wide web flexo and gravure customers ensuring optimal use of Flint Groups water and solvent-based product lines.
- Oversee on-site troubleshooting ink optimization and product performance evaluations.
- Coordinate and lead press trials product introductions and technical audits at customer facilities.
- Collaborate with R&D sales manufacturing and regulatory teams to deliver tailored technical solutions.
- Develop and implement technical service strategies that support customer retention growth and innovation.
- Build strong relationships with key customer stakeholders acting as the primary technical point of contact.
- Provide guidance and mentorship to technical representatives or field service personnel.
- Maintain detailed technical documentation service reports and communication logs.
- Ensure compliance with safety environmental and regulatory standards.
Experience you will need: Technical Service Manager
- Bachelors degree in Chemistry Printing Technology Engineering or a related technical field is preferred.
- 5 years in a technical role supporting wide web flexographic and/or gravure printing.
- Proven experience with water-based and solvent-based inks and coatings used in flexible packaging.
- Demonstrated ability to lead customer-facing technical engagements and manage technical projects independently.
- Strong knowledge of pressroom processes ink/substrate interactions drying systems and surface treatments.
- Skilled in color matching print troubleshooting and print defect analysis.
- Effective communicator with excellent customer service and cross-functional collaboration skills.
- Able to travel frequently (up to 70%) to customer sites manufacturing plants and regional meetings.
#INDEH123
Employment Type
Full Time
Key Skills
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