As aCredit Controller based in our office in Bury St Edmunds on a hybrid working 12 month fixed term contract basis your role will be dealing with incoming calls and emailsreleasing orders for delivery daily contact with tenants and field-based personnel.
To provide excellent customer service whilst collecting cash payments for the business. This includes the ability to work well under pressure in a changing environment as well as meeting deadlines/targets.
Qualifications :
Your role as Credit Controller
- Manage own ledger ensuring overdue debt is chased but also escalated quickly to avoid unnecessary risk
- Collection of payments in a timely manner
- Releasing orders within scheduled timeframes and to deadline
- Resolve disputed invoices in a timely manner to ensure collection of cash
- Liaise with the legal team on irrecoverable debt
- Day to day administration support e.g. copy invoices statements customer accounts etc
- Deal with telephone and email queries within SLA
- Build excellent relationships with tenants and field based personnel as well as peers in other departments
- Encourage the use of the online platforms
- Support colleagues to help cover periodic tasks
- Communicate regularly with the Credit Team Leader with any credit concerns
- Excellent planning and organisational skills
What youll bring
- Credit management experience
- Ability to work well under pressure within a changing environment
- Able to meet deadlines and performance targets
- Excellent attention to detail
- Excellent communication and customer service skills
- A strong team player with excellent planning and organisation skills
- Proactive and methodical
- Good excel skills and familiar with windows
Additional Information :
Were all about rewarding our teams hard work thats why
Youll receive a competitive salary pension contribution as well as:
- The chance to further your career across our well-known brands as one of the industrys top apprenticeship providers we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
- Free employee assistance program mental health well-being financial and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank.
- Refer a friend who do you know who could be interested in a new role When they are placed you could earn 1500 for referring them!
- Wagestream access your wage before payday for when life happens.
- Retail discounts Receive up to 30% off at Superdrug exclusive discounts with three mobile along with many more
Remote Work :
No
Employment Type :
Full-time