Integrated Health Manager
Integrated Health Manager
Posted on :
30-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-07-2025
Job Description
Integrated Health Manager
Department:Integrated Health Manager
Department:Integrated Health Manager
Status: Full-time
Who We Are
At Sertoma Star Services were on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana we proudly serve over 2000 consumers through a diverse range of vocational educational therapeutic and residential programs.
Sertoma Star Services roots trace back to the merger of two dynamic social services organizations New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services choices and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together we can shape a brighter future for those we serve.
Your Role
The Integrated Health Manager will lead care coordination efforts across collaboration with organizational leaders they will develop the vision for care coordination in the organization. This position will identify trends and monitor related performance indicators with the goal of improving health outcomes for CMHC consumers. They will coordinate and facilitate psychiatry services for consumers through CMHC. They will serve as Sertomas lead clinical liaison to managed care organizations (MCOs) Integrated Health Homes (IHH) and The Illinois Health Practice Alliance (IHPA). This position will provide supervision for team members and will be responsible for the day-to-day operations of care coordination services implemented throughout the organization.
Responsibilities
Who We Are
At Sertoma Star Services were on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana we proudly serve over 2000 consumers through a diverse range of vocational educational therapeutic and residential programs.
Sertoma Star Services roots trace back to the merger of two dynamic social services organizations New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services choices and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together we can shape a brighter future for those we serve.
Your Role
The Integrated Health Manager will lead care coordination efforts across collaboration with organizational leaders they will develop the vision for care coordination in the organization. This position will identify trends and monitor related performance indicators with the goal of improving health outcomes for CMHC consumers. They will coordinate and facilitate psychiatry services for consumers through CMHC. They will serve as Sertomas lead clinical liaison to managed care organizations (MCOs) Integrated Health Homes (IHH) and The Illinois Health Practice Alliance (IHPA). This position will provide supervision for team members and will be responsible for the day-to-day operations of care coordination services implemented throughout the organization.
Responsibilities
- Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include but are not limited to recruiting onboarding and training employees; performance management; and conflict resolution.
- Organize and direct care coordination team efforts across departments and programs to ensure standards are met. Communicate with various partners and stakeholders across the organization.
- Oversee the Integrated Health Team for all Colbert Class Members who are assigned to Sertoma Centres Prime network.
- Oversee the Health Educator (LPN) to ensure health services are being provided per the Northwestern Medicine Community Benefit Grant.
- Identify member needs relative to medical and behavioral health through consultation and supervision with Integrated Health Team and develop practices to identify and fill gaps in member service.
- Direct responsibility for management of Sertoma Centres IHPA Program. Ensure interventions assigned through HealthEC and Bamboo Health databases are completed; lead participant in all IHPA conferences calls and meetings; ensure that IHPA services are properly billed pursuant to Medicaid. Develop standards of practice relative to the delivery of IHPA related services.
- Enhance tracking systems to find those disconnected from treatment through review of claims and initiate contact via Integrated Health Team.
- Ensure class members transitioning out of nursing facilities receive necessary care coordination services prior to their move.
- Evaluate programs effectiveness in meeting deliverables. Recommend modifications in service structure or operations that affect the program. Develop plans to improve program performance.
- Coordinate and manage psychiatry services across CMHC including scheduling appointments managing the waitlist (if applicable) communicating with CMHC staff and consumers about availability of appointments and working directly with the assigned psychiatry provider and liaison through Array Behavioral Care.
- Oversee the completion and submission of data tracking and reporting by the Health Educator (LPN) as it pertains to the specified outcomes for the Northwestern Medicine Community Benefit Grant.
Qualifications
- Bachelors degree in human services or related field; Masters degree preferred.
- Knowledge and/or experience in mental health services and integrated health.
- Minimum of one year supervisory/administrative experience.
- Minimum of one years experience working with individuals with psychiatric disorders and working knowledge of the recovery model.
- Three years of case management care coordination linkage outreach and/or community support experience.
- Ability to work in a variety of environments and willingness to provide services in location most
convenient to the individual served. - Effective communication skills both oral and written.
- Valid drivers license and documentation of current auto insurance with an acceptable motor vehicle report.
- Proficient in the use of computers software applications and working knowledge of Microsoft Office Suite programs.
Benefits
- Generous paid time off
- 13 Paid holidays
- Medical/Dental/Vision Insurance Plans
- Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability
- Employee Assistance Program
- 403(b) with company match
- Tuition assistance
- Eligibility for Public Service Loan Forgiveness
- Ongoing training and development opportunities
Health Safety and Culture
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural socioeconomic ethnic religious and racial background. Our open-door team-building concept supports both agency goals and employee success.
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural socioeconomic ethnic religious and racial background. Our open-door team-building concept supports both agency goals and employee success.
Required Experience:
Manager
Employment Type
Full Time
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