Purpose:
- To deliver sales targets for the assigned product(s) by ensuring execution of brand strategy and activation plans.
- To lead and motivate a team of KAMs including recruitment development/training and management performance to ensure that they are equipped with the knowledge skills and support to execute effectively.
- To shape a culture of performance empowerment innovation and collaboration with the Medical and Marketing functions.
- To oversee and maintain relationships with customers and relevant Key Opinion Leaders.
The Head of Sales is also responsible for driving results on a specific territory in NSW: visiting targeted customers delivering medical education allowing for quality use of Sobi products and maximizing local sponsorship opportunities.
Responsibilities
Sales results
Deliver commercial outcomes nationally for assigned products:
- Sales versus targets
- Growth
- Market shares
- Coverage of relevant customers
Team leadership & development
KAM team
- Attract develop/train and retain talents within KAM team.
- Lead the team in a way that builds a positive team attitude fosters healthy collaboration and a growth mindset.
- Develop the KAMs via regular coaching sessions with post verbal/written feedback and completion of action plans that optimizes their individual and ongoing career development.
- Track and present sales performance to internal stakeholders highlighting areas of success and challenges.
- Work cross functionally to address areas that require focus and/or change.
- Take the lead in managing performance issues.
- Maintain knowledge of products and relevant markets at a high standard for self and team.
Leadership team
- Be an active contributor to the Leadership Team (LT) reporting to the General Manager.
- Contribute to building a high-performance culture with a nurturing & safe environment.
- Ensure rewards and recognitions are leveraged to acknowledge high achievers.
- Embed feedback in ways of working with a caring attitude.
Planning
- Coach and support the KAMs in managing their customer accounts so that they can develop productive relationships with HCPs (and multi-disciplinary teams) by bringing expertise related to Sobis products and disease areas.
- Coordinate business planning for each state through detailed analysis of sales data and other sources of insights.
- Develop tactical sales plan together with the KAMs in line with brand strategies in order to achieve sales targets.
- Track and manage sales budget (customer activities) at both territory and national level.
- Ensure utilization of Veeva CRM including Cycle Plans digital channels (e.g. Approved Emails) and Consent capture.
- Plan and prepare materials for annual and midcycle sales meetings.
Sales execution
- Empower the team to achieve excellent Key Account Management based on value adding customer engagement.
- Coach the team to deliver activity KPIs focusing on quality interactions (including through the orchestration of multichannel digital communication).
- Ensure the KAMs are leveraging the Marketing and Medical strategies and messaging for the Sobi products.
- Develop & maintain productive relationships with Industry bodies KOLs and allied-health personnel.
- Be entrepreneur identify and realize opportunities as appropriate: in particular explore potential for Sobi in New Zealand and contribute to establish operations in this country.
- Facilitate sales events and execution of sponsorships that are aligned with the business strategy (compliantly).
- Contribute to the design and management of the sales incentive plan.
Compliance
- Ensure sales activities comply with the Medicines Australia Code of Conduct Sobis Policies and SOPs.
- Ensure the KAM team is up to date with their internal Sobi training and is willing & able to comply.
Qualifications :
- Degree in science medicine nursing pharmacy business or a similar relevant discipline.
- 7 years sales management experience in the AU Pharmaceutical Industry preferably in the specialist medicine area.
- Excellent people leadership skills including coaching & development of employees.
- Ability to motivate a team to drive results and achieve sales success.
- Effective and persuasive communicator with strong presentation skills.
- Excellent planning organisational skills with demonstrated ability to handle competing priorities effectively.
- Ability to work successfully as a team and with numerous interfaces.
- Embrace innovation digital technologies problem solving show curiosity and learning mindset.
- Perseverance and entrepreneurial drive to pursue ideas and projects that ensure sustainable long term success.
- Passionate about rare disease and making a positive contribution to life science.
- Understanding of the compliance and regulatory environment.
- Proficient IT skills in all business-related packages including MS Office Veeva-CRM.
- Valid / Unrestricted Australian drivers licence.
- Completed Medicines Australia CEP program.
- Capacity to travel up to 30% of time.
Additional Information :
Recruitment agencies please refrain from reaching out regarding this position as it is managed internally.
Remote Work :
Yes
Employment Type :
Full-time