Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Love cars Love people Lets talk.
Casual position - flexible availability based on demand
Floating locations across Melbourne
Were on the lookout for a friendly switched-onService Advisorto join our busy team. If youre great with customers have a passion for the automotive world and know your way around a workshop schedule this could be your next move.
Key Responsibilities:
Greeting and communicating with customers in a friendly and professional manner
Booking in customer vehicles for servicing and repairs understanding their needs and concerns
Providing customers with realistic time frames and cost estimates for the work required
Coordinating with the service technicians to ensure timely completion of work
Explaining repair recommendations and options to customers and obtaining their approval
Handling customer inquiries and complaints in a prompt and tactful manner
Maintaining accurate records and documentation of all customer interactions and vehicle work
Supporting the team and contributing to a positive customer-focused work environment
What were looking for
Proven experience as a Service Advisor or similar customer-facing automotive role
Strong communication and interpersonal skills with the ability to build rapport with customers
Excellent problem-solving and decision-making abilities
Proficient in using automotive service management software and systems
Knowledge of automotive servicing and repair processes
A commitment to providing exceptional customer service
A positive team-oriented attitude and the ability to work collaboratively
If you thrive on delivering a great experienceAPPLY NOWand dont miss out on this Career opportunity!
Required Experience:
Unclear Seniority
Employment Type
Advisor
