Service Engineer
Service Engineer
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Job Description
At Tetra Pak we commit to making food safe and available everywhere; and we protect whats good protecting food protecting people and protecting the planet. By doing so we touch millions of peoples lives every day.
Job Summary
Passionate about learning new cutting-edge technologies Intrigued by diverse and multicultural teams Then this job might be just for you!
We are currently looking for multiple experienced Field Service Technicians to fill various rewarding and challenging roles that allow freedom with accountability while working directly with our Customer Service Operations (CSO) team and our customers.
You may have 80% travel in Western region of India and as per business need
What you will do
Travel to customer sites in order to conduct preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment
Execute installation tasks including the assembly of complete systems
Execute installation of relevant rebuilding/upgrade kits
Act as an ambassador for Tetra Pak at all times ensuring and promoting good working relationships with the customer and ensure that Tetra Paks reputation is sustained
Execute and complete all relevant reports in an accurate and timely way as well as in accordance with Tetra Pak and Customer safety regulations and requirements
Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety quality assurance and regulatory issues
Perform troubleshooting and fault-finding services onsite and by phone
Act as an advisor and expert to the customer
Install set-up and support through remote support when off-site
Take time for learning become a trusted expert on Tetra Pak equipment
Timely submit all travel and expenses for reimbursement with attention to detail timeliness and accuracy
We believe you have
Experience in the Tetra Pak machine A3/F A3/CF TBA-19 TBA-8 would be great
Good experience in automation systems such as Allen Bradley frequency drives Profibus Siemens PLC programming software Rockwell RSLogixPLC programming software Intouch (WonderWare) Device Net ABB Danfoss frequency drives or similar
Strong mechanical aptitude
Great communication skills with the ability to build a trusting relationship with your customers
Ability to handle multiple stakeholders with a customer focused mindset
A commitment to a strong quality culture
A commitment to a strong health and safety culture
A fluent level of writing and speaking English
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect whats good; for food people and the planet apply through our careers page at job posting expires on 07/07/2025.
If you have any questions about your application please contactWicha Sribanyen.
Diversity equity and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Employment Type
Full Time
