IT TrainerContent Developer
IT TrainerContent Developer
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1 Vacancy
Job Description
Job Title: IT Application Trainer
Location: Atlanta GA (Hybrid) Preference for candidates local to Atlanta Metro area
Contract Duration: Through 2028
Job Overview:
This role involves a hybrid work schedule and includes frequent travel within Georgia. Candidates must be highly organized communicative and experienced in instructional design content development and adult education techniques.
Responsibilities:
- Conduct classroom-based and virtual training on desktop web and mobile IT applications.
- Travel to GDOT offices in various districts to provide in-person training.
- Identify training needs develop course content and coordinate schedules with users.
- Publish training offerings and maintain records within Learning Management System (Oracle/Workday).
- Develop and maintain training content including manuals quick reference guides videos and computer-based training.
- Engage subject matter experts to ensure training materials meet technical accuracy.
- Facilitate third-party/vendor-led trainings as needed.
- Track and report performance indicators learner completions surveys and feedback.
- Participate in IT rollouts and product launches by supporting user acceptance testing and training.
- Ensure compliance with policies and procedures including travel expense submissions.
Required Qualifications:
- Bachelors degree in communications IT teaching or related field OR
- Associates degree 2 years of IT experience OR
- IT Certifications 4 years of IT experience
- 4 years of experience in IT technical training or IT support
- 5 years of strong verbal and written communication and presentation skills
- Proficiency in Microsoft Office and Office 365
- Flexibility to travel within Georgia regularly for onsite training sessions
- Experience conducting training for adult learners
- Ability to manage time prioritize tasks and travel logistics effectively
Highly Desired Skills:
- 4 years developing role-based training content for IT systems
- 2 years instructional design experience (storyboarding scripting visual design)
- Experience with Adobe Captivate TechSmith Camtasia and/or Articulate 360/Storyline
- Experience delivering training through Microsoft Teams
- Experience managing training records in an LMS (Workday/Oracle preferred)
Nice to Have:
- Familiarity with ServiceNow
- Experience with Oracle or Workday LMS platforms
Employment Type
Full Time
