Pharmacy Operations Partner

Montu is growing fast and so is our network of pharmacy partners. Were looking for a Pharmacy Operations Partner (POP) to join our team and play a key role in supporting growing and optimising our pharmacy distribution channels.

As a POP youll be the go-to person for both new and existing pharmacy partners building strong relationships and ensuring our operational standards are upheld across the network. Youll coordinate pharmacy onboarding monitor service levels support day-to-day processes and look for ways to improve how we work together. If youre a natural relationship-builder whos also process-savvy and detail-oriented this could be the role for you.

What youll be doing:

• Building and maintaining trusted relationships with pharmacy partners
• Supporting the rollout and onboarding of new pharmacies including training and documentation
• Working closely with partners to optimise workflows and improve efficiency
• Monitoring service levels and addressing issues where performance standards arent met
• Visiting pharmacy sites to strengthen relationships and provide hands-on support where needed
• Maintaining accurate records of workflows processes and pharmacy performance
• Identifying opportunities to improve compliance and implement better processes
• Supporting your team with data dashboards and regular performance updates
• Handling day-to-day requests from pharmacy partners and internal stakeholders

Qualifications :

• Experience with building strong relationships with external stakeholders
• Satisfactory national police check.
•  Ability to work collaboratively as part of a team and promote cooperation.
• Strong project management skills including implementing new programs and processes.
• Excellent interpersonal skills to handle internal and external issues calmly positively and professionally.
• Effective written and verbal communication skills.
• Ability to work independently and handle challenging situations deadlines and ambiguity appropriately.
• Ability to manage frequent interruptions and adapt to changes in workload and schedule.
• Excellent record-keeping techniques.
• Attention to detail.
• Effective presentation and training skills.
• Maintain a professional demeanour and uphold confidentiality.
• Ability to travel for the role requirements.

Additional Information :

Youll be joining a high-performing fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.

Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• The freedom of a full-time work-from-home role.
• Access to co-working spaces in Sydney Melbourne Brisbane and select regional cities.
• Mental health support through our wellbeing platform Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhance your home office with our work from home equipment allowance benefit.
• Being part of one of the fastest-growing industries in Australia improving the lives of hundreds of thousands of patients.

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We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Remote Work :

Yes

Employment Type :

Full-time