DEPUTY CHIEF OF OPERATIONS
DEPUTY CHIEF OF OPERATIONS
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1 Vacancy
Job Description
*Must be permanent in the Administrative Staff Analyst title or reachable on the Administrative Staff Analyst List to apply.
Under direction with latitude for the exercise of independent judgment manages the day-to-day operations of the Operations Division a group of approximately 90 people subdivided into service units that provide services to all City of New York Law Department personnel. Services include but are not limited to receipt of papers service of papers receipt processing and routing of legal mail scanning and copying etc. Advises the Chief of Operations on departmental issues related to operational managerial and mechanical improvement.
o Manages the implementation of office automation solutions specifically handling technology requirements with software and network services. Advises and implements specific requirements as directed by any oversight entities.
o Manages the access and use of approved desktop application software to improve client offerings which enhance the services available from the Division. Participates fully at the highest levels in producing reports databases and analysis of a very technical nature.
o Recommends divisional policies procedures and operational methods ensuring that high standards and quality output are achieved and maintained. Manages divisional training programs ensuring staff are properly trained for the job receive clear and concise written performance expectations and are evaluated on quantifiable results to achieve superior performance. Manages and directs program and staff responsible for agency training on standard and custom agency applications.
o Recommends standards for Divisional governance and audits various systems such as data entry for matter management for the Agency as well as Division data; keeps current with and recommends changes as mandated by any oversight or governing entities such as NYC Administrative Code Courts or agreements or contracts..
o Manages the review of and processes for timely invoice reconciliation for all division expenditures. Direct overseas and audits inventory control related to Operations equipment and supplies. Manages and plans for lifecycles of leased equipment and replacement of owned assets as appropriate.
o Advises Chief of Operations Managing Attorney Chief of Administration and Executive Level staff of pending departmental issues involving document preparation and reproduction as well as the impact of office automation equipment that may require recalibration of the Agencys approach to the Operations Divisions service offerings.
o Supervises and directs Assistant Directors and staff members which include unit supervisory staff clerical staff document processing operators proof-readers interns from various entities research assistants staff analysts paralegals and office machine aides.
o In the absence of the Chief of Operations the Deputy Chief of Operations assumes full responsibility for the operation of the division.
ADMINISTRATIVE STAFF ANALYST - 10026
Qualifications :
1. A masters degree from an accredited college in economics finance accounting business or public administration public health human resources management management science operations research organizational behavior industrial psychology statistics personnel administration labor relations psychology sociology human resources development political science urban studies or a Juris Doctor degree from an accredited law school and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration accounting economic or financial administration or fiscal or economic research; or in management or methods analysis operations research organizational research or program evaluation; or in personnel or public administration recruitment position classification personnel relations labor relations employee benefits staff development employment program planning/administration labor market research economic planning social services program planning/evaluation or fiscal management. Eighteen (18) months of this experience must have been in an executive managerial administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.
2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above.
3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above.
4. A four-year high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above.
5. A combination of education and/or experience equivalent to 1 2 3 or 4 above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However all candidates must have a high school diploma and at least two years of experience as described in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
